What are the responsibilities and job description for the Verizon Customer Team Member position at Diamond E?
Join the Inland Empire's sales powerhouse as a Verizon Customer Team Member. This isn't just customer service it’s your chance to represent Verizon’s premier internet, TV, and phone solutions while building impactful community relationships.
Master the art of connection, drive explosive growth, and gain the leadership skills needed for long-term success.In this role, you’ll be vital to Verizon’s Southern California expansion. You will execute relationship-driven solutions, guiding customers through product options and ensuring a seamless experience from the first conversation to activation.
The Verizon Customer Team Member Mission:
- You will take ownership of your territory by identifying key neighborhoods and opportunities to connect customers with Verizon Communication.
- You will engage directly with decision-makers and homeowners, building trust and creating a positive impression.
- You will deliver compelling demonstrations that clearly explain Verizon’s products and services, helping customers understand the benefits of fiber internet.
- You will assess customer needs by actively listening and recommending tailored solutions that best fit each household.
- You will manage the entire enrollment process, guiding customers from initial interest through activation to ensure a seamless experience.
- You will stay informed on local market trends and competitor activity to keep the team ahead of the curve.
- You will consistently meet and exceed goals by providing excellent customer service and effective communication.
- You will foster lasting relationships through follow-up and ongoing support to ensure customer satisfaction and retention.
What Makes You a Fit: You have at least 18 years old, You are a sharp communicator who thrives in a high-energy environment and enjoys helping people improve their connection to the world. You are motivated, adaptable, and eager to take initiative in your territory. You build genuine relationships with customers, identify their needs, and deliver quality solutions that create real impact. Your ability to pair clients with Verizon’s top-tier telecom services drives measurable results and supports our mission to keep communities connected.
If you love people, results, and a little friendly competition, this is your zone.
Job Type: Full-time
Pay: $800.00 - $1,400.00 per week
Work Location: In person
Salary : $800 - $1,400