What are the responsibilities and job description for the Part-Time Water Billing Clerk position at Diamond City, City Hall?
Job Summary
We are seeking a detail-oriented and motivated Part-Time Water Billing Clerk to join our team! In this vital role, you will manage customer accounts, process payments, and ensure accurate billing for water services. Your energetic approach and commitment to precision will help maintain excellent customer relationships and streamline our billing operations.
Duties
- Prepare, review, and process water bills using advanced accounting software such as RVS.
- Enter data accurately into billing systems, ensuring all account information is up-to-date and compliant.
- Handle customer inquiries via phone or email with professional etiquette, providing clear explanations of billing statements and resolving issues efficiently.
- Recieves payments for services other than utility billing and maintains an accounting fund balance.
- Greets customers and helps resolve issues related to city services.
- Prepares work orders for utility services and repair of utility services.
- The above summary is not an exhaustive list of the Water Billing Clerk's duties, and a Water Billing Clerk may be called upon occasionally to perform other duties as the needs dictate
- Minimum Requirements
- This position requires a high school diploma or equivalent
- Proven experience in accounting or bookkeeping roles, preferably within government.
- Understanding of financial concepts including accounts receivable/payable, account reconciliation.
- Excellent data entry skills with high accuracy (10 key typing proficiency) and attention to detail.
- Effective communication skills including phone etiquette and negotiation abilities for collections or dispute resolution.Demonstrated ability to handle sensitive information with confidentiality.
Pay: $15.00 per hour
Work Location: In person
Salary : $15