Facilities Coordinator

Who We Are

At Diamond Cellar, we believe in more than fine jewelry and timepieces — we believe in creating experiences that last a lifetime. For over 78 years, we have been a trusted name in luxury, known for our unmatched craftsmanship, and prestigious brand partners including Patek Philippe, Rolex, and David Yurman. We pride ourselves on delivering unparalleled customer service. Diamond Cellar is dedicated to our employees – we foster a supportive and fun working environment which has led to a loyal team of employees who have been with us for decades.

What will you do as the Facilities Coordinator?

The Facilities Coordinator is responsible for maintaining safe, functional, and high-performing retail environments across all locations. This role is hands-on and operationally focused, supporting day-to-day facility needs, coordinating maintenance and vendors, and ensuring all stores are well-maintained, compliant, and ready to support business operations. This individual will serve as the central point of contact for facility-related needs, balancing field work with administrative responsibilities such as budgeting, invoicing, and work order management. The ideal candidate is resourceful, detail-oriented, technically capable, and brings a “no task too small” mindset.

• Oversee day-to-day maintenance and functionality across all retail locations, including routine inspections to identify and resolve maintenance, safety, and operational issues
• Ensure all building systems (HVAC, electrical, plumbing, lighting, etc.) are fully operational; perform minor repairs and escalate complex issues as needed
• Support hands-on facility needs, including lifting, moving, and installing equipment or materials (up to 50 lbs)
• Manage and triage facility requests from store teams; submit, track, and coordinate work orders with contractors and service providers to ensure timely resolution
• Schedule and oversee maintenance, repairs, and preventative services; evaluate vendor performance for quality and cost-efficiency
• Maintain safe, clean, and compliant facilities and grounds; enforce workplace safety standards and support compliance with OSHA, fire codes, and local regulations
• Proactively identify and address safety risks and potential hazards
• Support store and company events by coordinating logistics, transporting materials from warehouse locations, and assisting with setup, breakdown, and operational readiness
• Ensure all event-related infrastructure (fixtures, lighting, etc.) is properly installed and functioning
• Track and manage facility budgets and expenses; process invoices, maintain accurate records, and ensure timely vendor payments
• Utilize company systems to manage work orders, documentation, reporting, and maintenance records (including contracts and service schedules)
• Act as a cross-functional partner to store leadership and corporate teams, stepping in as needed to support overall operational continuity
• Maintain a proactive, solution-oriented, and “can-do” approach to all facility needs
• Perform additional duties as needed to support facility operations and overall business continuity.

What are we looking for in a Facilities Coordinator?

• 1–3 years of experience in facilities, operations, property management, or a related coordination role (retail or multi-site experience preferred).
• Familiarity with basic building systems (HVAC, electrical, plumbing) and maintenance coordination
• Experience working with vendors or service providers.
• Strong organizational skills with the ability to manage multiple requests at once.
• Clear communication skills and comfort working with store leadership and external partners.
• Ability to be available after hours or on weekends on a as-needed basis for urgent facility issues.
• Ability to lift up to 50 lbs and perform physical work as needed
• Valid driver’s license and ability to travel between locations

Why would you love working for Diamond Cellar?

• Medical, Dental, Vision coverage – Medical coverage starts day one
• Short Term Disability & Long Term Disability coverage fully company paid
• Employee Discount
• Company paid life insurance
• 401(k) program with a company discretionary match
• Paid Time Off
• Be a part of a passionate, loyal, dedicated team

If you’re passionate about luxury and creating unforgettable experiences, apply today and become part of the Diamond Cellar family!

Diamond Cellar is an Equal Opportunity Employer.

All candidates must have the legal right to work in the United States.

Selected candidate must be willing to undergo a background check and drug screening.