Assistant General Manager (54577)

Position Overview:

The Fredericksburg Nationals are seeking a responsible, highly motivated, and creative individual to assist in managing all aspects of the day-to-day operations of the Fredericksburg Nationals commercial functions.  The Assistant General Manager will be a fundamental member of the Club’s leadership team, working strategically with the General Manager to hit aggressive revenue goals on a yearly basis.  This role will be responsible for creating and implementing short-term and long-term strategies for ongoing success, while providing support and guidance to current staff.  This position reports directly to the General Manager.
 

Essential Duties & Responsibilities:

• Manage and develop corporate partnership & ticketing departments; communicate effectively across all departments to efficiently incentivize sales reps and set strategic sales goals to hit team revenue budgets. 
• Strong ticketing and sales background including knowledge of tickets.com, CRM management, commission and sales structures, and motivational leadership
• Deliver on individual and team revenue goals through the selling of integrated partnership packages to meet client’s objectives. 
• Develop and maintain strong, lasting relations with key stakeholders, corporate partners & season ticket members. 
• Oversee all sales efforts and reporting for MLB and Diamond Baseball Holdings (DBH). 
• Foster a collaborative working relationship with the DBH executive staff to improve sales strategies, processes, and procedures. 
• Develop a positive team culture aligned with the overall team/corporate vision, mission, and core values. 
• Ensure the team effectively leverages internal support such as integrated marketing and digital assets to drive sales.
• Develop, implement, and review strategic business plans, including sales/financial performance and new inventory development.
• Assist in annual budget creation and implementation by developing annual sales plans and operating budgets to achieve revenue and profitability growth targets in all departments.
• Assist in managing departmental expenses according to the team’s annual budget. 
• Support partners and fans in the stadium at games and other events. 
• Help recruit, manage, and train all support staff. 
• Develop and implement business building promotions.
• Other duties assigned by team General Manager or DBH. 

Minimum Qualifications:

• Previous management or supervisory experience with a sports organization and a demonstrated track record of performance in areas including ticket & sponsorship sales.   
• Evidence of planning acumen and of being a strategic thinker with the ability to develop and implement processes and plans. 
• Proven record of proactive planning and big picture reasoning
• Ability to delegate tasks and hold staff accountable staff to desired goals
• Well-developed influencing, persuasion, and negotiation skills. 
• Working knowledge of Microsoft Dynamics/CRM a plus. 
• Exhibits a collaborative management approach. 
• Communicates clearly and effectively, possesses advanced collaboration, relationship building and people skills. 
• Loyalty to the brand, fellow co-workers, and the overall organization.
• General understanding of the Fredericksburg market and surrounding areas. 
• Willing to work non-traditional hours (nights, weekends, holidays). 
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Excellent organizational and project management abilities.
• Ability to prioritize workload and solve problems quickly.
• Expects highest quality performance from self and others.