What are the responsibilities and job description for the Receptionist/ Driver position at Dial Silvercrest Corp?
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This position required some driver duties. CDL preferred
Dial is the place to love the way you work. Our team members get the opportunity to serve and learn from some of the most knowledgeable seniors. Our residents will become your family as we seek to infuse happiness into the lives of those we serve daily. You will make a difference at Dial by not only adding years to resident's lives, but life to their years.
Position Summary: Provide clerical support, answer telephones, greet guests, and respond to residents’ requests. Assist in planning and implementing services to residents, families, and guests.
Perks & Benefits:
- Birthday & anniversary PTO
- Tuition Assistance
- Double pay on holidays
- PTO accrual on DAY 1
- Referral Bonus
- Free meal during shift (Up to $260 savings)
- Loyalty Incentive
- Employee Recognition Program
- Discounts through Verizon and AT&T
- Pay Advance Program
- Medical and Prescription Drug Insurance including Dental and Vision
- Basic Term Life/AD&D
- 401K
- Flexible Spending Account for Dependent Care
Essential Job Responsibilities:
- Organize office functions and flow of communication.
- Edit written documents to ensure correct spelling and grammar.
- Maintain office supplies and identify needed supplies to supervisor.
- Collect all rent and service fees by designated date and ensure deposit in bank, as specified by supervisor.
- Maintain reservations for guest room.
- Assist staff in providing and coordinating services to residents, families, prospects, and guests.
- Answer telephones and respond to residents’ requests.
- Assist with resident activities, as requested.
- Assist in dining room, as needed.
- Report on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs.
- Maintain confidentiality of verbal and written information pertaining to resident, community operations and personnel.
- Transport residents to and from medical appointments and other locations, as needed.
- Maintain records of resident appointments and submit to office for monthly billing per established procedures.
- Ensure the safety of the residents as they enter and exit the bus.
- Ensure that the residents get into the office/building of their appointment in a safe and timely manner.
- Assist the residents with walking aids when entering and exiting the bus/van.
- Provide a high level of customer service at all times.
- Notify supervisor of any mechanical problems/deficiencies of the bus/van.
- When necessary, assist the Lifestyle Director with activities.
- Report any concerns of the resident’s well-being to the Executive Director or supervisor.
- Participate in emergency evacuation drills and help assist residents to safe areas, as needed.
- Maintain bus/van in a clean, orderly, and safe manner.
- Report on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs.
- Maintain confidentiality of verbal and written information pertaining to resident, facility operations and personnel.
- Other duties as assigned
Education, Experience and Other Required
- High School diploma or equivalent desirable
- Perform mathematical calculations accurately and at a 12th grade level
- Proficiency in keyboard and data entry skills and ability to use ten-key calculator (preferably by touch)
- Reading, comprehension and writing ability at 12th grade level or higher
Knowledge, Skills, and Abilities Required
- Knowledge of and ability to operate and maintain equipment: FAX machine, calculator, photocopier, telephone, computer, and printer
- Repetitive motion with use of computer and typing
- Promote teamwork in providing services to residents.
- Extended sitting for up to 2-3 hours
- Knowledge of or willingness and ability to learn computer programs used in this community
- Excellent customer service skills
- Organizational skills
Preferred Qualifications
- Willingness to learn and help others
- Enjoyment in working with older adults
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