What are the responsibilities and job description for the Lead Server position at Dial Silvercrest Corp?
Dial is the place to love the way you work. Our team members get the opportunity to serve and learn from some of the most knowledgeable seniors. Our residents will become your family as we seek to infuse happiness into the lives of those we serve daily. You will make a difference at Dial by not only adding years to resident's lives, but life to their years.
Position Summary: Candidate will work in a formal restaurant-like setting using established rules of etiquette, in a non-tipping environment, perfect for those seeking steady hours and income. Flexibility is essential in this role, including occasional weekends and holidays.
Perks & Benefits:
- Birthday & anniversary PTO
- Tuition Assistance
- Double pay on holidays
- PTO accrual on DAY 1
- Referral Bonus
- Free meal during shift (Up to $260 savings)
- Loyalty Incentive
- Employee Recognition Program
- Discounts through Verizon and AT&T
- Pay Advance Program
- Medical and Prescription Drug Insurance including Dental and Vision
- Basic Term Life/AD&D
- 401K
- Flexible Spending Account for Dependent Care
Essential Job Responsibilities
- Serve residents meals, take orders, and assist residents throughout all aspects of the dining experience.
- Provide customer service to residents to allow high level of resident satisfaction while serving meals.
- Set tables for upcoming meals and reset for the following meal.
- Inform residents what foods are available on the day’s menu.
- Address residents by name and their food beverage likes and dislikes.
- Prepare beverages before meals and serve beverage of choice to each resident.
- Keep water glasses and coffee cups and/or carafes filled.
- Clear tables, as needed, throughout meal and bus tables after the meal is finished.
- Maintain confidentiality of verbal and written information pertaining to residents, community operations and personnel.
- Report any on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs.
- Other duties as assigned
Education, Experience and Other Requirements
- Must be age 16 or older
- Ability to read, write and comprehend the English language
Knowledge, Skills, and Abilities Required
- Promote teamwork in providing services to residents.
- Follow state food-handling and kitchen regulations
- Operation of basic kitchen appliances or willingness to learn.
- Working 3-3.75 hours per shift standing, walking, and moving about without the need to sit down
Preferred Qualifications
- Willingness to learn and help others
- Enjoyment in working with older adults
- Some experience in food service is preferred