What are the responsibilities and job description for the Customer Service Representative position at Dial Loop Scape?
Are you a dynamic leader with a passion for delivering exceptional customer service? We are seeking an experienced and motivated Customer Service Representative to join our team and elevate our customer support operations to new heights! Responsibilities Respond to customer inquiries via phone, email, or chat in a timely and professional mannerProvide accurate information about our products, services, and policiesAssist customers with order placement, tracking, and returnsResolve customer complaints and concerns effectively and efficientlyDocument all customer interactions and maintain accurate recordsCollaborate with internal teams to address customer needs and improve the overall customer experience Requirements High school diploma, general education degree or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.
Salary : $41,500 - $55,000
