What are the responsibilities and job description for the Program Manager (Dependency Court) position at Diakon?
Diakon is one of the premier employers in Pennsylvania and Maryland. We are a non-profit organization which includes Diakon Child, Family, and Community Ministries and Diakon Affordable Housing.
General Responsibilities:
- Responsible for supervising the overall program which supports parents involved in dependency court navigate the court system, help them find resources to assist them with their needs to resolve court challenges for their family, assist in transporting parents to court and appointments, as necessary.
- Determines work procedures, prepares work schedules, and expedites workflow as determined by the department need.
- Makes initial family visit, case assessment and ongoing assessments of family.
- Works closely with county to coordinate referrals, schedules and staff assignments.
- Reviews, approves and signs off on all reports, outcomes, records and closed files. Oversees the program data and filing systems.
Education/Training: A Master’s in social services or a related field of study normally required; life experience within dependency court preferred.
Experience: A minimum of two (2) years’ experience managing child serving systems normally required. Experience in social work, psychology, mental health field and/or case management is essential.
ADA: State child abuse, criminal history, and FBI clearances; visual and auditory skills; ability to bend, stop, sit, stand, reach and lift items weighing up to 50 lbs.; valid driver's license and acceptable motor vehicle report
Compensation and Benefits:
Diakon offers a competitive compensation and benefits package.
- Day 1 Benefits include medical, dental, vision, and prescription drug coverage.
- Tuition Assistance – up to $15,000 annually
- Paid Time Off
- 401(k) plan with employer match
- Voluntary short-term disability
- Long-term disability
- Life insurance
- Referral bonuses of up to $3,000.
Staff receive excellent training through a comprehensive paid general orientation including customer service training. We offer continuing training and education, provide the ability for career advancement, and host staff appreciation and special events. Diakon also maintains a discretionary emergency fund, which can be of assistance to staff members during critical times. In addition, Diakon offers a Love of Thy Neighbor Fund, which provides a per-day living expense and matches up to five PTO days for approved service or mission trips with other nonprofit organizations.
Diakon is an equal opportunity employer.
EOE/M/F/VETS/Disabled
Location: DCFCM · Family Preservation Chester (259)
Schedule: Full Time, Varied, May include evenings, weekend hours, and on-call hours.