Courier, PSC Kuhio (DLS Kauai)

Diagnostic Laboratory Services, Inc. (DLS) is Hawaii’s largest locally owned and operated medical testing laboratory. DLS is considered a leader in the Hawaii, Guam and Saipan communities we serve. As an integral part of the patient care team, DLS uses state of the art testing and value-based informatics to promote optimal patient care and positively impact patient outcomes.

SCHEDULE

Regular Part-Time Position (20-29 hours per week)
Must be availableMonday through Friday from 9:00 am to 1:00 pm (3 days), Saturday from 7:30 am to 2:00 pm and Sunday from 7:00 am to 11:00 am with additional coverage as needed until 6:00 pm.

Must be flexible with schedule changes to meet operational needs.

HIRING RANGE

$17.75 to $19.81 hourly

Actual pay commensurate with experience

JOB SUMMARY

Independently operates company vehicle to transport laboratory specimens, reports, supplies and other items with aloha. Ensures that all items are picked up and delivered to designated locations in a safe and timely manner.

DUTIES AND RESPONSIBILITIES

• Listed below are the major duties and responsibilities of this position. Essential job functions are identified with an *.

• Operates company vehicle in a safe and defensive manner to pick up and deliver laboratory specimens, medical records and medical supplies to and from DLS locations and other medical facilities. Follows traffic laws accordingly. (90%)*

  • Prepares and organizes items for delivery to sites and clients and inspects vehicle prior to leaving base location.

  • Utilizes specimen tracking system to document pick-up and delivery details and ensures all items reach the appropriate destination.

  • Communicates accordingly with dispatch and/or management to reports issues that occur on routes that may impact pick-up and delivery schedules.

  • Keeps management updated on the operational condition and appearance of the vehicle.

  • Relays information from clients to appropriate department.

  • Responds to STAT (priority/immediate) pick-ups as needed.

• May perform the following duties as needed. (10%)*

  • Monitors and schedules maintenance of vehicle.

  • Handles packing and/or shipping of specimens according to International Air Transport Association (IATA) requirements.

  • Responds to phone calls for requests such as, but not limited to, patient results, supplies, and mail.

  • Obtains supplies such as dry ice, office products, etc. Unpacks and stores supplies.

• Performs other duties as assigned.

• Job expectations:

  • Ensures professional appearance and cleanliness of vehicle.

  • Follows all traffic laws, regulations, and company policies while operating the delivery vehicle.

  • Demonstrates clear, audience-focused and effective communication with Aloha.

  • Reads, interprets and write documents, such as policies, standard operating procedures and reports.

  • Creates a positive work culture and environment.

  • Models organizational values and contributes to quality improvements to support an innovative future for our customers.

  • Builds collaborative relationships with teammates, shares ideas, supports others to achieve goals and has each other’s backs.

  • Follows all safety and health regulations and works in accordance with DLS safety policies and procedures to ensure a safe and secure working environment.

  • Provides excellent customer service to our internal and external customers with compassion and respect.

  • Maintains and values the importance of attendance at work.

  • Stays current on information and requirements to perform the job while embracing continuous learning to improve skills and knowledge.

  • Maintains a high level of confidentiality of information.

  • Uses sound judgement, analytical skills and innovation while problem solving and takes appropriate and timely actions.

  • Demonstrates flexibility and adaptability by adjusting to shifts in priorities, demands, and procedures.

  • Promotes a collaborative workplace that embraces diversity and inclusion.

JOB DEMANDS

Typical Physical Demands:

• Moderate physical activity performing somewhat strenuous daily activities.

• Requires clear vision at twenty (20) inches or less and twenty (20) feet or more, peripheral vision and depth perception.

• Able to lift, carry, pushing or pull items weighing up to thirty five (35) pounds frequently.

• Able to use hand trucks.

• Depending on work location:

  • Able to walk and/or use stairs up to six (6) hours frequently.

  • Able to drive and get in/out of vehicle up to six (6) hours frequently.

Typical Working Conditions:

• Work environment includes conditions common to a hospital/laboratory environment, including working directly with potentially hazardous chemicals and/or patients with communicable diseases. Potential for inadvertent skin, eye, mucous membrane, or parenteral contact with blood or other infectious materials.

• Works primarily in an outdoor environment, with varied weather conditions.

QUALIFICATIONS

Education:

Preferred:

• High school diploma or equivalent preferred.

Experience:

Required:

• Two (2) years driving experience with full license (not provisional or intermediate).

Preferred:

• Patient care, medical laboratory or equivalent public contact experience.

Skills:

• Ability to communicate effectively in English, both verbal and written form.

• Ability to work effectively both independently and with a team.

• Excellent customer service skills.

• Exhibit effective decision making with good judgement.

• Attention to detail.

• Knowledge of traffic rules/laws.

Other Qualifications:

Required:

• Valid driver’s license and a current, clean traffic abstract.

Preferred:

• Familiarity of local geographic areas.

Progression Requirements:

• Two (2) years as DLS Courier.

• No corrective actions (Verbal or above) within the past twelve (12) months.

• No preventable accidents within the past twelve (12) months.

• Meets requirements on department checklist.

Equal Opportunity Employer/AA/Disability/Vet

Equal Opportunity Employer / Disability / Vet
Your Health. Our Legacy
Our Mission: To fulfill the intent of Queen Emma and King Kamehameha IV to provide in perpetuity quality health care services to improve the well-being of Native Hawaiians and all of the people of Hawai‘i.
Our Values:
Compassion guides our actions
Aloha inspires us in all that we do
Respect and understanding are essential for the dignity of all
Excellence is our quest