Food and Beverage Director

Description

Diablo Country Club

Food and Beverage Director

Department: Food and Beverage
Reports To: General Manager
FLSA: Exempt

Position Summary

The Food & Beverage (F&B) Director is responsible for overseeing the daily operations of all dining venues at Diablo Country Club, including Diablo Pub, Red Horse Tavern, and Colton's, ensuring exceptional service and hospitality for members and guests. This role requires strong leadership, a passion for creating memorable dining experiences, and a commitment to maintaining the highest standards of service across all outlets. The F&B Director will foster a positive work environment that values respect, inclusion, and collaboration while ensuring accountability and adherence to club standards. A strong background in beverage management is essential, with the ability to effectively communicate, sell, and train staff on wine, beer, spirits, and bartending techniques.

Reporting Relationship: Servers, Runners, Host/Hostess, Bartenders

Operational

• Responsible for the effective and efficient daily operation of assigned departments with a commitment to members' satisfaction.
• Develop staffing models and general operating procedures for assigned departments.
• Establishes and maintains Standards of Excellence and Standard Operating Procedures materials for assigned departments. Ensure that staff follows and adheres to departmental requirements.
• Coordinates on-going training and professional development programs for club personnel in assigned department.
• Counsels with other managers and employees about employee-related matters and incidents. When necessary, refers the staff member to the HR Director.
• Responsible for the overall appearance, housekeeping, routine and preventative maintenance, and energy management programs for the clubhouse, wellness/fitness center, swimming pool complex, and tennis courts and facility.
• Is highly visible and interacts with members answering questions, solving problems, and overseeing services.
• Participates in ongoing facility inspections throughout the club to ensure that cleanliness, maintenance, safety and other standards are consistently attained.
• Assists in the planning and execution of facility improvements, remodeling, construction and repairs.
• Monitors and evaluate staff work schedules to ensure optimum member service and efficiency.
• Researches and recommends new products and services. Develop an analysis of their costs and benefits.
• Works with HR Director to determine staffing requirements and is actively involved in the recruitment process.
• In coordination with the GM/COO and other members of the senior staff, plans, coordinates and financially models club events, activities and tournaments.
• May perform duties as an opening or closing manager.

Financial

• Assists the General Manager in developing and implementing long-range strategic and annual business plans, operating reports, forecasts and budgets.
• Works with the Club controller to maintain the fixed asset inventory and replacement schedule.
• Monitors the financial performance of departments and directs corrective action as necessary to ensure that budget goals are attained.
• Establishes and monitors internal cost control procedures.
• Approves invoices for payment in the absence of the General Manager
• Attends staff meetings and serves as an ad hoc member of appropriate club committees. Prepare meeting agendas and records the minutes.
• Chairs the Safety Committee and monitors safety conditions and employees' conformance with safety procedures.
• Maintains and updates emergency plans and procedures and ensures adequate training of staff in all departments.
• Works in coordination with the Director of Membership and GM/COO in conducting new member orientations and prospective member tours.

Qualifications

Minimum Requirements for Position

• Bachelor's degree from a four-year college or university; Hospitality Management major preferred.
• Active member of the Club Managers Association of America and working to obtain the Certified Club Manager designation.
• Six or more years of related experience with three or more years as a manager.
• Substantial private club or hospitality industry experience with progressive professional advancement.
• Excellent verbal and written communication skills .
• Goal driven with a keen eye for detail.
• Ability to produce work free of errors.
• Strong organization skills.
• Self-starter that works well in a team environment.
• Proficient in computer programs including Microsoft applications and point of sale.

Physical Requirements

The physical requirements are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Salary : $125,000 - $175,000