What are the responsibilities and job description for the Medical Receptionist / Medical Assistant position at Diabetes and Wellness Clinic?
WE'RE HIRING! Medical Receptionist / Medical Assistant
Diabetes & Wellness Clinic LLC | Norfolk, NE
Diabetes & Wellness Clinic LLC is looking for a friendly, dependable, organized, and motivated individual to join our team!
We are seeking someone who enjoys working with people, takes pride in their work, and is willing to learn both the administrative and clinical aspects of a medical office.
No previous medical experience required! We are willing to train the right person!
Work Schedule
- Monday–Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 12:00 PM
- No weekends!
Job Responsibilities
- Greet and assist patients in a friendly, professional manner
- Answer phone calls, schedule appointments, and manage patient communications
- Verify insurance information and maintain accurate patient records
- Collect payments and assist with billing-related questions
- Manage medical records, referrals, faxes, and patient messages
- Room patients and obtain vital signs
- Assist with basic clinical and laboratory-related duties as trained and permitted
- Maintain patient confidentiality and follow HIPAA guidelines
- Communicate office policies clearly, consistently, and respectfully
- Follow through on assigned tasks and patient requests
- Help maintain a clean, organized, and efficient office
Qualifications
- High school diploma or GED
- Strong communication and customer service skills
- Basic computer skills and willingness to learn new software
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize responsibilities
- Professional and courteous phone etiquette
- Ability to work independently and as part of a team
- Willingness to learn new skills and take on responsibilities
- Previous medical office or customer service experience is a plus, but not required
Qualities We're Looking For
- Dependable and punctual: Someone our patients and team can count on
- Self-motivated: Takes initiative without needing constant direction
- Compassionate: Treats patients with kindness, patience, and respect
- Professional: Handles challenging situations calmly and respectfully
- Detail-oriented: Values accuracy and follows through on responsibilities
- Adaptable: Comfortable managing multiple tasks and changing priorities
- Trustworthy: Maintains confidentiality and professional boundaries
- Team-oriented: Willing to step in and help wherever needed
- Eager to learn: Open to feedback, training, and developing new skills
Benefits & Perks
- Paid holidays
- Paid time off (PTO)
- Paid sick time
- Employee discounts on eligible clinic services
- Aflac supplemental insurance options available after meeting eligibility requirements
- Consistent weekday schedule
- No weekends
- On-the-job training provided
- Opportunity to develop both administrative and clinical skills
Please note: Traditional employer-sponsored medical insurance is not offered.
How to Apply
Interested applicants can apply directly through Indeed or pick up and complete a paper application at Diabetes & Wellness Clinic LLC during regular business hours.
We look forward to meeting you!
Benefits:
- Employee discount
- Paid sick time
- Paid time off
Work Location: In person