What are the responsibilities and job description for the Client Solutions Engineer position at DI Labs?
About the Role
DI Labs is seeking a Client Solutions Engineer to serve as the technical expert and trusted advisor for our clients. In this highly client-facing role, you’ll translate client challenges into manufacturable solutions, ensuring projects move smoothly from concept through production.
You’ll combine your technical knowledge of additive manufacturing with strong communication and documentation skills to deliver innovative solutions and build lasting client relationships.
What You’ll Do
- Act as the primary technical contact for clients, providing clear, expert guidance.
- Evaluate client needs and develop manufacturing-ready additive solutions.
- Prepare and deliver technical inputs for quotes and proposals.
- Collaborate with engineering and production teams to ensure quality, cost, and performance goals are met.
- Troubleshoot technical challenges during prototyping and production.
- Maintain accurate documentation, workflows, and client records in NetSuite CRM.
- Proactively capture and share client feedback to improve processes and solutions.
What We’re Looking For
- 3 years in applications engineering, manufacturing engineering, or additive manufacturing.
- CAD proficiency (SolidWorks, Creo, Fusion 360, or similar).
- Strong communication skills — able to explain complex technical concepts to diverse audiences.
- Experience maintaining documentation and workflows; highly organized and detail-focused.
- Degree in Mechanical/Manufacturing Engineering or equivalent experience.
- Previous client-facing or technical sales experience preferred.
Why Join DI Labs?
At DI Labs, we believe there’s always a solution. As a solutionologist, you’ll work with a creative, entrepreneurial team delivering innovative manufacturing solutions that make an impact.
Benefits
- $65,000 – $85,000 salary (DOE)
- Health, Dental, Vision, Life, STD/LTD
- HSA & FSA options
- 401(k) with company match
- Paid Holidays & PTO
- Professional growth opportunities
Apply today to help clients solve their toughest challenges and shape the future of digital manufacturing!
Salary : $65,000 - $85,000