What are the responsibilities and job description for the Sales Manager position at DHS Brand?
About Us
The Hotel at the University of Maryland is a AAA 4-Diamond independent property located directly across from the University of Maryland’s main campus. With 297 guest rooms, including 24 suites, and over 45,000 sq. ft. of flexible event space, we host events ranging from intimate gatherings to large-scale conferences of up to 1,500 attendees. We take pride in delivering exceptional, personalized service.
We’re seeking a driven, charismatic, and experienced Sales Manager to join our high-performing team. This role is ideal for a proactive sales professional with a strong network to pull from, exceptional closing skills, and a collaborative spirit. You’ll be a key player in building lasting relationships and driving revenue through strategic sales efforts.
Your Impact
- Lead the full sales cycle from prospecting to closing
- Travel as needed for trade shows, client meetings, and industry events
- Negotiate group rates and hotel services within established guidelines
- Draft and review contracts and rate agreements with precision
- Collaborate with hotel departments to ensure seamless execution of client needs
- Conduct site inspections, presentations, and special events for potential clients
- Represent the hotel at networking events, trade shows, and industry functions
- Maintain accurate records in our sales and catering system (Delphi/Amadeus)
- Deliver monthly sales reports and forecasts
- Respond promptly to guest inquiries and ensure exceptional service
- Meet or exceed monthly sales targets
- Support team initiatives and contribute to a positive work environment
What You Bring
- 3 years of continuous hotel group sales experience (SMERF/Sports market a plus)
- Proven B2B sales experience with transactions of $50K
- Strong prospecting skills and ability to engage meeting/event planners
- High school diploma required; associate or bachelor’s degree preferred
- Professional appearance and demeanor
- Excellent communication, organization, and time management skills
- Ability to work independently and thrive under pressure
- Proficiency in Outlook, Word, Excel, and Delphi/Amadeus
- Availability during peak times, including occasional weekends, holidays, and special events
Why Join Us?
At The Hotel at the University of Maryland, you’ll be part of a team that values excellence, innovation, and growth. We offer a supportive environment where your contributions are recognized, and your career can flourish.
Additional Responsibilities
- The hotel operates 24/7, requiring department schedules to adapt to varying business demands. Employees may need to work shifts outside their preferred or usual hours.
- Employees must comply with all hotel-established work rules, procedures, and policies, including those outlined in the employee handbook.
Benefits and Perks
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. And MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify
We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.