Hospitality Apprentice

The Hotel at Arundel Preserve

Position Overview

Ready to explore the world of hospitality from the inside out? As a Hospitality Apprentice at The Hotel at Arundel Preserve, you’ll gain hands-on experience across multiple hotel departments while learning what it takes to create exceptional guest experiences and operate a successful hotel.

This rotational apprenticeship is designed for individuals who are curious, motivated, professional, and eager to grow in the hospitality industry. Apprentices will shadow leaders, support day-to-day operations, and develop foundational leadership and customer service skills in a fast-paced hotel environment.

Whether you’re interested in guest service, events, culinary, hotel operations, or business administration, this program offers real-world exposure to the many moving parts that keep a hotel running.

What You’ll Learn

Throughout the program, apprentices may rotate through departments such as:

• Front Desk & Guest Services
• Housekeeping Operations
• Engineering & Facilities
• Sales, Marketing & Revenue
• Banquets & Events
• Culinary Operations
• Human Resources
• Accounting & Administration
• Hotel Leadership & Management

Essential Functions

Guest Experience & Service

• Welcome and assist hotel guests with professionalism and hospitality
• Learn hotel service standards and guest engagement techniques
• Support front office operations, including check-ins, guest requests, and communication

Hotel Operations Exposure

• Observe and assist with daily operations across multiple departments
• Learn how different teams work together to deliver seamless guest experiences
• Participate in operational meetings, trainings, and team activities

Event & Banquet Support

• Assist with setup, breakdown, and execution of hotel events and meetings
• Learn event flow, coordination, and banquet operations

Administrative & Business Development

• Gain exposure to scheduling, inventory, recruitment, budgeting, and reporting processes
• Assist with department projects and operational initiatives as assigned

Professional Development

• Build communication, teamwork, leadership, and time management skills
• Receive mentorship and feedback from hotel leaders
• Participate in trainings focused on hospitality, professionalism, and workplace readiness

Qualifications

• High school junior, senior, recent graduate, or college student preferred
• Interest in hospitality, tourism, business, or customer service careers
• Positive attitude and willingness to learn
• Strong communication and interpersonal skills
• Ability to work collaboratively in a team environment
• Professional appearance and demeanor
• Reliable transportation and punctual attendance preferred

Core Skills & Abilities

• Customer service mindset
• Adaptability and eagerness to learn
• Communication and professionalism
• Team collaboration
• Organization and multitasking
• Problem-solving skills
• Initiative and accountability

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to work in a fast-paced hospitality environment

Why Join Our Team?

At The Hotel at Arundel Preserve, hospitality is more than a job — it’s an experience. Our apprenticeship program provides hands-on learning, mentorship, and exposure to real hotel operations in a collaborative and professional environment.

This is an opportunity to discover your strengths, build valuable workplace skills, and gain meaningful experience within the hospitality industry.