What are the responsibilities and job description for the Hotel Guest Service Agent position at Dhruv Management?
Hotel Front Desk Agent – Avid Ocala Downtown
We are seeking a professional, dependable, and guest-focused Front Desk Agent to join our award-winning hotel team. This is a unique opportunity to be part of a property recognized for excellence in service and hospitality.
Key Responsibilities:
- Welcome and assist guests with genuine hospitality, ensuring an exceptional stay experience.
- Perform check-in, check-out, and reservation processes accurately and efficiently.
- Handle guest inquiries and resolve issues promptly with professionalism.
- Maintain a polished, professional appearance and a positive attitude at all times.
- Collaborate with team members to uphold our brand standards and reputation.
Ideal Candidate:
- Prior IHG hotel experience strongly preferred.
- Reliable, dependable, and committed to excellence.
- Strong work ethic with a passion for guest service.
- Excellent communication and interpersonal skills.
- Flexible availability, including evenings, weekends, and holidays.
Why Join Us?
- Be part of an award-winning hotel team with a culture of excellence.
- Competitive pay and opportunities for growth.
- Work in a professional, supportive, and rewarding environment.
If you are a hospitality professional who takes pride in providing exceptional guest service and meets the qualifications above, we want to hear from you!
Apply today and bring your talents to our award-winning team.
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
- Referral program
Ability to Commute:
- Ocala, FL 34471 (Required)
Ability to Relocate:
- Ocala, FL 34471: Relocate before starting work (Required)
Work Location: In person