Account Manager - Commercial Refrigeration (Atlanta, GA)

Company Background

Together We Build – Partnership, Innovation, Excellence, and Safety

DHR is part of Kelso Industries, with 3,500 employees across 29 operating companies, delivers top HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide. Join us to grow your career, make an impact, and be part of a high-performing team. Learn more about us at www.kelso-industries.com

Recruiter Notice: We respectfully ask external recruiters and staffing agencies not to submit candidates. We only accept direct applications.

Account Manager - Commercial Refrigeration

• Kennesaw, GA | Full-Time
• Competitive Base Salary Performance Bonus
• Regional Travel (up to 50%)
  
  

Commercial Refrigeration | Supermarket & Food Retail | HVAC-R (Refrigeration Required)

About The Role

We’re hiring an Account Manager with direct commercial refrigeration experience to own and grow a portfolio of key customer accounts. This role is responsible for driving service revenue, contract renewals, and project opportunities while maintaining strong margin performance and customer satisfaction.

What You’ll Do

• Own and grow a portfolio of enterprise food retail and cold-chain accounts
• Achieve annual revenue and margin targets across service, maintenance, and project work
• Build and maintain strong relationships with customer decision-makers across assigned accounts
• Identify and develop new opportunities within existing accounts (PM agreements, repair work, installs)
• Partner with Service Managers and operations teams to ensure high-quality execution and customer satisfaction
• Support service contract renewals and RFP processes for assigned customers
• Maintain account plans, pipeline, and customer data in Salesforce
• Act as the primary liaison between customers and internal teams to resolve issues and drive results
• Stay proactive in understanding customer needs and aligning solutions accordingly
  
  

What You’ll Bring

• 3–5 years of account management, service sales, or business development experience
• Direct experience in commercial refrigeration (required) — including service, maintenance, or installation environments
• Experience managing customer relationships and owning revenue or account growth targets
• Strong understanding of service-based sales (preventative maintenance, repair, lifecycle support)
• Ability to balance revenue growth with margin performance
• Strong communication, presentation, and relationship-building skills
• Experience working cross-functionally with operations or field teams
• Proficiency with CRM systems (Salesforce or similar) and Microsoft Office
• Ability to travel locally/regionally (up to ~50%)
• Bachelor's degree in business, marketing, or related field (preferred)
  
  

What We Offer

• Competitive base salary strong performance-based bonus structure tied to revenue and margin results
• Quarterly bonus opportunities
• Comprehensive benefits package (medical, dental, vision, 401(k), PTO).
• Opportunity to grow a substantial book of business in a stable, high-demand commercial market.
• Collaborative, entrepreneurial culture with strong support from leadership
  
  

Ready to Apply?

If you have real commercial refrigeration experience and enjoy building long-term customer relationships in a service-driven environment, we’d like to talk.

Why Join Us?

We’re committed to attracting talented individuals who seek a company with a strong foundation of success and an outstanding culture. We proactively provide competitive compensation, comprehensive benefits, and clear pathways for career advancement with autonomy and flexibility in an entrepreneurial environment.

Learn more about us at www.kelso-industries.com