Transplant Manager - FT - Days - Renal Transplant

DHR Health - US:TX:Edinburg - Days

Summary:

FLSA STATUS: Exempt Non-Exempt

MISSION STATEMENT:

Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.

VISION:

Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

POSITION SUMMARY:

The Transplant Manager is responsible for the overall operational, clinical, and regulatory management of the transplant program. This role provides leadership to nurse coordinators and multidisciplinary team members, ensures regulatory compliance, drives performance in quality outcomes, patient experience and program growth.

POSITION EDUCATION/ QUALIFICATIONS :

• • Graduation from an accredited school of nursing as a Registered Nurse
  • Bachelor’s Degree in Nursing, Healthcare Administration, or related field required.
  • Master’s Degree (MSN, MHA, MBA or related) preferred
  • Current RN licensure in the State of Texas or Compact state required
  • Current American Heart Association Basic Life Support (BLS) required
  • Advanced Cardiovascular Life Support (ACLS) Healthcare Professional certification preferred.
  • Bilingual- English/Spanish preferred

• JOB KNOWLEDGE/EXPERIENCE :

• · Minimum of three (3) years of transplant experience required

• · Minimum of two (2) years of leadership or management experience preferred

• · Certified Clinical Transplant Coordinator (CCTC) preferred

• · Strong leadership and operational management skills

• · In-depth knowledge of transplant regulations (UNOS/OPTN, CMS)

• · Data-driven decision-making and quality improvement abilities

• · Excellent communication and interpersonal skills

• · Ability to mentor, lead, and develop team members for improved functioning and effectiveness

• · Ability to manage complex, high-acuity clinical programs

Responsibilities:

POSITION RESPONSIBILITIES:

· Manage a caseload of patients with end-stage organ disease and/or living donors in various stages the transplant process and in varying levels of complexity. Participate in the multidisciplinary patient care team, collaborating with physicians, surgeons, advanced practice providers, social workers, pharmacists, financial coordinators, nursing personnel, and other health disciplines to coordinate the entire transplant process. Provides education to transplant candidates, recipients, caregivers, and living donors. Provides continuity of care between inpatient admissions and outpatient visits.

· Supervise and support transplant coordinators to ensure regulatory compliance, efficiency, and high quality patient-centered care.

· Manage clinical and administrative staff including coordinators, support staff, and ancillary roles.

· Provide onboarding, training, mentoring, and performance feedback to staff.

· Participate in development of program strategy and growth.

· Manage productivity and ensure appropriate resource allocation

· Ensure safe, efficient, and patient-centered care across transplant continuum

· Support complex clinical decision-making and serve as escalation resource

· Collaborates with all parties involved to provide the most cost-effective and appropriate care to patients.

· Systematically ensures that all plans of care are congruent with patients’ needs and in alignment with best practices.

· Ensure the quality of the care provided demonstrates compassion and a strong awareness of resource optimization.

· Maintain current knowledge of UNOS/OPTN policies.

· Ensure compliance with UNOS/OPTN, CMS Conditions of Participation, and other regulatory bodies.

· Maintain department readiness for audits, site surveys, and inspections.

· Oversee accurate and timely data submission.

· Address variances in outcomes and implement corrective strategies.

· Manage program budgets while monitoring financial performance and cost efficiency

· Lead process improvement and quality initiatives.

· Ensure policies and procedures are current and followed.

· Monitor department performance metrics.

· Conduct performance evaluations and support professional development

· Foster culture of safety, accountability, and collaboration.

· Provide in-service for nursing staff and presentations for any outside organization or groups.

· Identify growth opportunities and support outreach and referral development strategies.

· Performs on-call and other duties as assigned.

LINES OF REPSONSIBILITIES :

(Chain-of-command)

1. Transplant Director 2. Clinical Chief Operations Officer 3. Chief Executive Officer

Other information:

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.

AGE SPECIFIC :

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirement relative to his or her age.

AMERICANS WITH DISABILITIES ACT: (ADA) :

A. Essential Duties : Indicated by bold print within performance standards, preceding individual numbered criteria.

The following table provides physical requirements that will be associated with, but not limited to, this position:

B. Working Conditions : The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.

C. Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.

D. Aptitudes : HIGH 1 2 3 4 5 6 LOW

Intelligence: General learning ability: The ability to “catch on” or understand instructions and underlying principles. Ability to reason and make judgments. 3

Verbal: Ability to understand meanings of words and ideas associated with them, and to use them effectively. To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly. 3

Numerical: Ability to perform arithmetic operations quickly and accurately. 2

Spatial: Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to “visualize” objects or two or three dimensions, or to think visually of geometric forms. 2

Form Perception: Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3

Clerical Perception: Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2

Motor Coordination: Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly. 3

Finger Dexterity: Ability to move hands easily and skillfully. To work with fingers in placing and turning motions. 3

Manual Dexterity: Ability to move hands easily and skillfully. To work with hands in placing and turning motions. 3

Eye-Hand-Foot Coordination: Ability to move the hand and foot coordinately with each other in accordance with visual stimuli. 3

Color Discrimination: Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color. To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately. 3

I have read and reviewed my job description with my supervisor or designee and I understand the job I am expected to perform.

If applicable ____________ certification will be completed within _________ time frame of hire/transfer date.

Employee Signature: ________________________________ Date: ____________________

Transfer/Hire Date Effective: ________________________.