RN House Supervisor - FT - Days - Nrs Admin

DHR Health - US:TX:Edinburg - Days

Summary:

The RN House Supervisor is the back-up administrative representative for the organization when administration is not present. This position is responsible to assist in the operations of the Hospital on his/her shift, including patient care, personnel management, and problem solving. As a leader, the House Supervisor is accountable to meet patient care needs while promoting a professional work environment in which excellent patient care and customer service is ALWAYS provided. The House Supervisor demonstrates exceptional working relationships with staff, physicians, all members of the hospital team and public by exercising consistent communication, displaying honesty and respect, modeling sensitivity to cultural differences, and expressing and accepting feedback in a professional manner. Supports the organization vision and mission. Utilizes knowledge of patient’s age and cultural diversity into the provision of patient care.

POSITION EDUCATION/ QUALIFICATIONS :

• • Graduate of accredited school of nursing required
  • Current registered nurse’s license in the State of Texas
  • Current BLS certification.
  • ACLS within 6 months of hire.
  • Job requires cross training to like areas – Patient Intake Center
  • Willingness to become a preceptor after one year of House Supervisor experience
  • Hospital experience required
  • Bilingual – English/Spanish preferred

• JOB KNOWLEDGE/EXPERIENCE :

• • Three ( 3 ) years of management level experience in healthcare, which includes both supervisory and financial
    responsibilities preferred.
  • Knowledge of clinical nursing practice, equivalent to that which would be acquired by completing a regionally accredited degree program in nursing.
  • Knowledge, skills, and abilities required to perform this job are typically acquired through a minimum of five years progressively responsible experience as a registered nurse in Hospital setting, including previous leadership experience.
• • Must demonstrate ability to resolve conflict, motivate staff and interact with superiors peers and subordinates in a direct and professional manner.

Responsibilities:

POSITION RESPONSIBILITES:

• Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practices

• Conducts all aspects of supervision in a firm, fair, consistent manner and in accordance to our established policies and procedures.

• Works with staff to resolve interpersonal conflicts

• Serves as a resource, facilitator and coordinator of safe patient care between all departments and disciplines.

• Evaluates and assists with all transfers in and out of facility

• Assists in ensuring effective distribution and utilization of personnel with particular emphasis on staffing for nursing areas by following staffing guidelines and decreasing unnecessary overtime.

• Meets with patients, family members and other customers to discuss concerns and unmet needs and coordinates a response.

• Evaluates and reports issues on Quantros to help identify trends.

• Collaborates with department directors/administration in problem solving to address trended issues.

• Manages employees’ injuries after hours or when director is absent.

• Serves as initial contact to Administrator on Call when the hospital’s safety plan must be initiated in the absence of hospital administrators and other leaders.

• Manages the resolution of patient issues that arise during the course of the shift.

• Executes decisions in the absence of the administration and contacts Administrator on Call as necessary.

• Makes frequent rounds to monitor care and is available to staff as needed

• Ensures appropriate patient bed assignment and supervises clinical activities

• Responds to all codes and alerts hospital-wide

• Performs other duties as assigned by management

Other information:

LINES OF REPSONSIBILITES :

(Chain-of-command)

1. Administrative Supervisor 2. Director 3. Vice President

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.

AGE SPECIFIC :

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirement relative to his or her age.

AMERICANS WITH DISABILITIES ACT: (ADA) :

A. Essential Duties : Indicated by bold print within performance standards, preceding individual numbered criteria.

The following table provides physical requirements that will be associated with, but not limited to, this position:

B. Working Conditions : The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.

C. Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.

D. Aptitudes : HIGH 1 2 3 4 5 6 LOW

Intelligence: General learning ability: The ability to “catch on” or understand instructions and underlying principles. Ability to reason and make judgments. 3

Verbal: Ability to understand meanings of words and ideas associated with them, and to use them effectively. To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly. 3

Numerical: Ability to perform arithmetic operations quickly and accurately. 2

Spatial: Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to “visualize” objects or two or three dimensions, or to think visually of geometric forms. 2

Form Perception: Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3

Clerical Perception: Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2

Motor Coordination: Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly. 3

Finger Dexterity: Ability to move hands easily and skillfully. To work with fingers in placing and turning motions. 3

Manual Dexterity: Ability to move hands easily and skillfully. To work with hands in placing and turning motions. 3

Eye-Hand-Foot Coordination: Ability to move the hand and foot coordinately with each other in accordance with visual stimuli. 3

Color Discrimination: Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color. To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately. 3

I have read and reviewed my job description with my supervisor or designee and I understand the job I am expected to perform.

If applicable ____________ certification will be completed within _________ time frame of hire/transfer date.

Employee Signature: ________________________________ Date: ____________________

Transfer/Hire Date Effective: ________________________.