Medical Assistant - FT - Days - Research Dept

DHR Health  -  US:TX:Edinburg - Days

Summary:

Assist administrative and clinical team members by performing a variety of clerical and clinical duties to ensure departmental function within the DHR Health Institute for Research and Development as well as departmental compliance in accordance with State and Federal regulations. Such duties include but are not limited to: triage patients, conduct vital assessment for clinical trial participants, phlebotomy activities, provides injections, sample processing, sample shipping, data entry and help with patient registration for clinical trials. 

POSITION EDUCATION/ QUALIFICATIONS­:

• High School graduate or G.E.D. certificate preferred.
• Completion of CNA program, Medical Assistant Program, PCA or like program preferred.
• BLS Certification required.
• Minimum of 2 years of relevant experience as a Medical Assistant
• Minimum of 2 years of practiced and/or mastered bio fluid collection inclusive of venipuncture.
• Phlebotomy certification preferred
• Computer skills required with knowledge of Microsoft Office suite.
• Good written and verbal communication skills required.
• Some evening or weekend work will be required.
• Bilingual – English/Spanish.

Responsibilities:

• Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practices.
• Reviews progress notes prior to patients scheduled visit to ensure that all required information for visit has been received (lab work, ultrasound, FNA’s, any and all procedure reports ordered)
• Cleans and prepares exam room prior to bringing patient in the room, keeps the rooms neat and clean.
• Clean and sterilize instruments and dispose of contaminated supplies
• Greets patient by name and escorts patients through the care process, identifies self and explains role during visit
• Interviews patients to obtain medical information, medication history, and measures their vital signs, weight and height and records in patient chart
• Assist Practitioner with physical exams, dressings and any other tasks ordered by physician
• Performs EKG’s and other procedures as determined by the Practitioners
• Prepare and administer medications as directed by the physician
• Explain treatment procedures, medications, diet and physicians’ instructions to patients
• Arranges scheduling of appointments for referrals and procedures ordered by the Practitioners,
• Authorize drug refill, provide prescription information to pharmacies and calls insurance company for prior authorization on medications ordered by Practitioner
• Ensures Practitioner completes documentation and Progress Notes are forwarded to referring Physicians by the end of day of scheduled appointment
• Cleans and restocks exam rooms; clinical, and educational materials
• Checks medical supplies and medication samples for expiration dates and documents in logs
• Collect blood, tissue, or other laboratory specimens, log the specimens and prepare them for testing
• Conduct research-protocol specific duties as indicated by Practitioner, Study Coordinator or Principal Investigator.
• Other duties as assigned.

Other information:

JOB KNOWLEDGE/EXPERIENCE­:

• One (1) year of related experience.
• Skill in establishing a balanced perspective on mission effectiveness and business results is critical.
• Knowledge of State, Federal, and JCAHO regulations.

LINES OF REPSONSIBILITES:

(Chain-of-command)

1. Medical Assistant → 2. Vice President of Research → 3. Executive Vice President

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.

AGE SPECIFIC:

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirement relative to his or her age.