Analyst- Decision Support- FT- Days

DHR Health - US:TX:Edinburg - Days

Summary:

POSITION SUMMARY:

Reports to the Director of Decision Support, will assist immediate supervisor in all decision support initiatives. Prioritizes and coordinates system-wide decision support and reporting priority initiatives. The Analyst will assist in the implementation of a culture of performance improvement that utilizes a data driven process that identifies System opportunities for improvement and assists with executing action plans in line with priorities.

POSITION EDUCATION/ QUALIFICATIONS :

• Business, Finance or Accounting degree mandatory, a master’s in business administration is preferred or equivalent education/experience in financial operations, health care management.

• Two (2 ) years of related leadership experience in a healthcare setting as well as an understanding of hospital operations.

• Extensive knowledge of Microsoft Office.

• Good written and verbal communication skills required.

• Good problem solver, self-reliant and results oriented.

• Ability to think critically and communicate clearly and concisely with all levels of nursing, administration, and physicians.

• Excellent customer service skills.

• Bilingual – English/Spanish.

• Prefer individual with LEAN knowledgebase.

• Must project a professional image.

JOB KNOWLEDGE/EXPERIENCE :

• Strong knowledge of hospital operations is required.

• Strong analytical and mathematical skills are required.

• Ability to influence and engage direct and indirect reports and peers.

• Requires reasoning ability, good independent judgment, and the ability to work with frequent interruptions.

• Proven track record of success facilitating progressive organizational change and development.

• Strong sense of urgency and ability to work within team with diverse levels of expertise.

• Excellent judgment and creative problem solving skills including negotiation and conflict resolution.

• Must be able to assist with Process Improvement initiative from the analytic phase to finalization of project. Must be able to work under pressure, multitask well and consistently meet deadlines.

Responsibilities:

POSITION RESPONSIBILITES:

• Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practice

• Serve as one the organization’s Analyst, Decision Support and Analytics. Assists Sr. Analyst in performing decision support, analytics and organizational performance reporting.

• Assists Sr. Analyst in collaborating and coordinating with the Chief Medical Officer, Chief Operations Officer and Chief Nursing Officer in all quality, safety and clinical improvement activities with a focus on improving patient outcomes and clinical results, while utilizing clinical benchmarking systems to produce key performance metrics pertaining to and contributing to improving quality, safety and performance outcomes.

• Assists in productivity reporting system-wide, including the Ambulatory Operations.

• Assists in monitoring of performance and regularly provides feedback to departments.

• Assists in the promotion of a culture of high performance, continuous improvement and commitment to quality.

• Assists in the assessment of project profitability models and makes recommendations.

• Assists with analytics related to operations in support of hospital’s growth initiatives utilizing market share data, outmigration and market share penetration in primary and secondary markets.

• Assists with the monitoring of organizational dashboard metric reporting, hospital performance metrics, development of goals, and setting of objectives.

• Assists with ensuring key performance indicators and metrics align with hospital’s strategic goals and initiatives.

• Assists with educating management staff regarding the availability of and appropriate use of financial analysis and decision support tools in analyzing new or existing programs.

• Leverage best practices and leading industry benchmarks across the System.

• Maintain positive internal and interpersonal communication at all times, and mentor direct reports.

• Keep abreast of national, regional, state and industry trends and plan accordingly. Any relevant duty assigned.

Other information:

LINES OF REPSONSIBILITES :

(Chain-of-command)

1. (Director of Decision Support)

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.

AGE SPECIFIC :

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirement relative to his or her age.

AMERICANS WITH DISABILITIES ACT: (ADA) :

A. Essential Duties : Indicated by bold print within performance standards, preceding individual numbered criteria.

The following table provides physical requirements that will be associated with, but not limited to, this position:

B. Working Conditions : The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.

C. Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.

D. Aptitudes : HIGH 1 2 3 4 5 6 LOW

Intelligence: General learning ability: The ability to “catch on” or understand instructions and underlying principles. Ability to reason and make judgments. 3

Verbal: Ability to understand meanings of words and ideas associated with them, and to use them effectively. To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly. 3

Numerical: Ability to perform arithmetic operations quickly and accurately. 2

Spatial: Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to “visualize” objects or two or three dimensions, or to think visually of geometric forms. 2

Form Perception: Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3

Clerical Perception: Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2

Motor Coordination: Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly. 3

Finger Dexterity: Ability to move hands easily and skillfully. To work with fingers in placing and turning motions. 3

Manual Dexterity: Ability to move hands easily and skillfully. To work with hands in placing and turning motions. 3

Eye-Hand-Foot Coordination: Ability to move the hand and foot coordinately with each other in accordance with visual stimuli. 3

Color Discrimination: Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color. To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately. 3

I have read and reviewed my job description with my supervisor or designee and I understand the job I am expected to perform.

If applicable ____________ certification will be completed within _________ time frame of hire/transfer date.

Employee Signature: ________________________________ Date: ____________________

Transfer/Hire Date Effective: ________________________.