Quality Technician II

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Supply Chain, Quality Control, Auditing, Product Compliance, Material or Product Inspection

Position: Quality Technician II (Returns)
Shift: First Shift, 7:00am - 3:30pm, Monday - Friday. Overtime required based on business needs.
Pay: $20.00 per hour

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

A minimum of one (1) years’ experience in the following:

• Ensure accurate checking, inspecting and/or counting of all products and ensuring all product is free of damage or defect.
• Auditing product and packaging/labeling to maintain highest level of product compliance and accuracy
• Ensure the quantity, quality, labeling, and shipping address of orders correspond to customer specifications or other requirements.
• Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP, etc.
• Microsoft Office software, including Excel. Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:
• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose:

Execute assigned tasks to support establishment, maintenance, alignment and continual improvement of the QA System. Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures and accommodating requests for support.

Key Accountabilities:

• Perform Quality audits, inspections and documentation.
• Perform daily quality assurance activities as required or directed by management.
• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
• Support QA training for new and existing associates.
• Support coordination of QA license, permit and registration activities.
• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives.

Required Education and Experience:

• High School Diploma or Equivalent
• Forklift operator certificate or satisfactory completion of forklift training program with the first 30 days of employment
• Associate degree or equivalent in related field of study, preferred

Our Organization is an equal opportunity employer.

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