Inventory Agent (Monday - Friday, 7:00 a.m. - 3:30 p.m.)

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.

Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine

DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

We have an immediate career opportunity for a qualified Inventory Control Agent. As an Inventory Control Agent, you will electronically research held shipments in the bonded cages across the US, you will also be asked to examine various documents including invoices, bills of lading, and shipping statements to obtain release of incoming freight and resolve delays.

Key Responsibilities:

• Research shipment status – across all US DHL Hubs and Gateways
• Respond to shipment-related emails
• Track deliveries and resolve shipping inquiries
• Communicate shipment updates to customers and vendors
• Processes requests for extensions, expiration, cancellation needed
• Communicates with cross functional teams to ensure shipments are resolved
• Must be detail oriented, organized, and possess time management skills
• Process shipments through various DHL systems (DCE, USE, Sherloc, HMS, ACA, ECIS, PRIM, as well as other DHL systems)

Skills & Qualifications:

• High School Diploma or Equivalent (Associate degree preferred)
• 1 year experience in transportation or customs clearance preferred
• Proficiency with Microsoft Office (Word, Excel, Outlook), database and web-based applications
• Good oral and written communication, problem solving and interpersonal skills

Employee Benefits & Incentives

DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:

• Competitive Pay
• Bonus/Incentive Programs
• Retirement Savings – 401K with company match
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.