Senior System Support Specialist

With a global team of 6000 IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in all regions have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.
At IT Services, we are passionate about technology. Our Endpoint Security team is continuously expanding. No matter your level of Senior System support specialist proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace

Grow together
Join a team of cybersecurity professionals dedicated to endpoint security solutions including Extended Detection and Response (XDR), virtual patching, micro-segmentation, data masking, artificial intelligence and container security.

In this role, you will help secure the platform estate hardware, operating systems, databases, middleware, storage, and containers. You will define and evolve technical security standards, monitor controls and threats, remediate vulnerabilities and issues, improve automations and continuously strengthen security posture through best practices and lessons learned.

Success in this role requires close collaboration with platform architects, server platform support teams, Information Security teams, Business Units, project managers, and asset owners.

Ready to embark on the journey? Here's what we are looking for:

As a System support specialist having passion for IT Cyber security to learn about it, at least 2 years of experiences in similar role, practical experience in managing server OS platforms such as Linux, Windows Servers, Database, middleware application servers, etc., understanding of common cyber security attack principles, vectors, and the technical design flaws facilitating them is a huge plus. Very good knowledge of XDR, Container Security, Micro-segmentation, virtual patching technologies and services will also be an integral part of this role. Experience or strong interest in practical AI usage, AI-assisted development, and creation of AI agents to improve cybersecurity operations, automation, analysis, and team productivity is highly beneficial.

You are a Security aficionado, therefore you have a good understanding of Cyber Security. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

Great Team
Hi, my name is Petr Svihalek and I'm a team manager. I started my career at DHL IT Services back in 2004, when I took a role as desktop support in the Desktop team. Gaining more hands-on experience with technical IT role has always fascinated me, so I moved to the server support team. From there, I moved fast through the company ladder and soon landed a Manager of Windows system role. In 2022, I moved to a management role within Infrastructure Security team, being Manager of Endpoint Security team. Together with the strong support of a multinational & diverse team, we are working on our common ambition - secure every DHL endpoint. Looking forward to having you onboard!

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.