What are the responsibilities and job description for the Station Manager position at DHL Global Forwarding?
Key responsibilities:
* Deals with local authorities and acts as a legal representative of the station.
* representative of the station towards employees, e.g. organizing company events and go-to person for station personnel on non-functional topics
* Decided upon all administrative matters at station.
* Leads negotiations with external suppliers.
* Accompanies Field Sales and Key Account Sales on visits to important clients or prospective clients (where "Station Manager" title may be beneficial to closing the deal)
* Hiring decisions at station level (although Station Manager may require formal next-level approval)
* Functional strategy decisions
* Functional operations decisions (incl. negotiations with external AFR/OFR/Inland logistics suppliers)
* Setting performance targets
* Evaluating performance and targets achievement
* Ensure adherence to Company policies.
* Ensure effective customer service through a process-oriented approach that delivers reliable and consistent service.
Qualifications:
* Good understanding of freight forwarding industry
* Knowledge of station level administrative matters
* Ability to take ownership and drive station solutions independently.
* Proven track record in people management role (leadership, motivation and people skill)
* Good communication skills
* Deals with local authorities and acts as a legal representative of the station.
* representative of the station towards employees, e.g. organizing company events and go-to person for station personnel on non-functional topics
* Decided upon all administrative matters at station.
* Leads negotiations with external suppliers.
* Accompanies Field Sales and Key Account Sales on visits to important clients or prospective clients (where "Station Manager" title may be beneficial to closing the deal)
* Hiring decisions at station level (although Station Manager may require formal next-level approval)
* Functional strategy decisions
* Functional operations decisions (incl. negotiations with external AFR/OFR/Inland logistics suppliers)
* Setting performance targets
* Evaluating performance and targets achievement
* Ensure adherence to Company policies.
* Ensure effective customer service through a process-oriented approach that delivers reliable and consistent service.
Qualifications:
* Good understanding of freight forwarding industry
* Knowledge of station level administrative matters
* Ability to take ownership and drive station solutions independently.
* Proven track record in people management role (leadership, motivation and people skill)
* Good communication skills
