What are the responsibilities and job description for the Sr. Specialist, System Support Engineer (P3) position at DHL Express?
Position Summary:
The Controls Engineer (Junior–Mid Level) supports the design, implementation, troubleshooting, and continuous improvement of automated control systems in a dynamic operational environment. This role leverages hands-on experience with PLCs, sensors, HMIs, and electromechanical equipment to ensure system reliability and performance, while proactively identifying and resolving technical issues on the production floor. The engineer collaborates closely with cross-functional teams, including engineering, maintenance, and operations, to optimize system functionality, minimize downtime, and support new automation initiatives. The position requires strong problem-solving skills, technical aptitude, and a continuous improvement mindset, offering an opportunity to develop expertise in industrial automation and controls.
Duties and Responsibilities:
Controls & Automation Development
Bachelor’s degree in Electrical Engineering, Mechatronics, Controls Engineering, or related field; or equivalent hands-on experience 3–5 years of experience in industrial controls, automation, or a related engineering discipline Practical experience with PLCs (Allen Bradley ControlLogix / CompactLogix, Siemens S7/TIA Portal, or similar platforms) Ability to read and interpret electrical schematics, P&IDs, and mechanical drawings Strong troubleshooting skills with sensors, pneumatics, VFDs, and electromechanical systems Familiarity with industrial communication protocols (EtherNet/IP, Profinet, Modbus, etc.) Experience in material handling environments (warehousing automation, robotics, AGVs/AMRs, conveyor systems) Knowledge of SCADA/HMI platforms (Ignition, FactoryTalk View, WinCC, etc.) Experience building, wiring, or modifying industrial control panels Understanding of safety standards (NFPA 70/79, ISO 13849, OSHA) Strong problem-solving mindset with a willingness to be hands-on Comfortable working in fast-paced operational environments Effective communicator with technicians, operators, vendors, and engineers High attention to detail and ownership of assigned tasks Ability to manage multiple priorities and support projects from concept through deployment Ability to work on the shop floor around industrial machinery Capability to lift up to 40 lbs occasionally Willingness to travel to sites or vendors as required (typically
Ancillary Qualifications:
Qualifications listed below, while not necessarily a requirement for this position in each circumstance, provide additional depth and value to the role.
The preceding job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide a general overview of the expectations and responsibilities of this position. As the nature of business demands change, so may the functions of this position. Additional duties and responsibilities may be assigned.
The Controls Engineer (Junior–Mid Level) supports the design, implementation, troubleshooting, and continuous improvement of automated control systems in a dynamic operational environment. This role leverages hands-on experience with PLCs, sensors, HMIs, and electromechanical equipment to ensure system reliability and performance, while proactively identifying and resolving technical issues on the production floor. The engineer collaborates closely with cross-functional teams, including engineering, maintenance, and operations, to optimize system functionality, minimize downtime, and support new automation initiatives. The position requires strong problem-solving skills, technical aptitude, and a continuous improvement mindset, offering an opportunity to develop expertise in industrial automation and controls.
Duties and Responsibilities:
Controls & Automation Development
- Assist in the design, programming, testing, and deployment of PLC based control systems (Allen Bradley, Siemens, or similar).
- Develop, modify, and troubleshoot ladder logic, function block, structured text, and HMI applications.
- Support integration of control systems with mechanical, electrical, and IT systems.
- Perform hands on installation, wiring, and troubleshooting of sensors, VFDs, and control panels.
- Support commissioning and startup of new automation equipment or system upgrades.
- Provide on site support to diagnose and resolve equipment failures.
- Analyze root causes and implement corrective and preventive actions.
- Optimize machine performance and reliability through controls improvements.
- Collaborate with senior engineers, vendors, and integrators on project execution.
- Participate in design reviews, risk assessments, and system evaluations.
- Assist in developing system drawings, documentation, and training materials.
- Identify opportunities for control system enhancements to improve safety, performance, and efficiency.
- Implement small-scale automation solutions to remove manual effort and reduce downtime.
Ancillary Qualifications:
Qualifications listed below, while not necessarily a requirement for this position in each circumstance, provide additional depth and value to the role.
The preceding job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide a general overview of the expectations and responsibilities of this position. As the nature of business demands change, so may the functions of this position. Additional duties and responsibilities may be assigned.