Customs Operations Specialist

Job Title: Customs Operations Specialist

Job Location: Chicago, Illinois

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer’s global supply chain. This includes air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistic provider with operations in over 220 countries. Learn more about careers with us at https://www.logistics.dhl/us-en/home/careers.html.

We have an exciting opportunity for a Customs Operations Specialist who will be responsible for planning and directing the flow of traffic to and from foreign destinations. Schedule is Sunday-Thursday.

Key Responsibilities

• Classify dutiable import/export shipments to ensure compliance with all government agency rules and regulations.
• Compute duties, tariffs, price conversions, and the weight and volume of merchandise imported or exported.
• Process all requests for extensions, expirations, cancellations, and government entries.
• Examine invoices, bill of lading, and shipping documents to ensure compliance with federal regulations.
• Communicate with origin and destination locations regarding shipment status, special handling, and delivery processes.
• Apply for Import/Export permits and certificates of eligibility.
• Provide information to and communicate with the Department of Foreign Affairs
• Generate invoices on a daily basis
• Achieve Key Performance Indicators related to quality of entry and entry filing timeliness
  
  

Skills/Requirements

• High School Diploma or GED required.
• Generally, 1 year of experience in a related field
• Effective oral and written communication skills
• Strong customer service skills
• Flexibility with work hours and days of the week
• Eager to learn the customs brokerage business.
• Reliable and Dependable
• Proficiency in Microsoft Office products (Outlook, Word and Excel)
  
  

Pay Range $25.21- $33.61 (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
  
  

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220 countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000 employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.