What are the responsibilities and job description for the Operations Manager position at DHL eCommerce?
Operations Manager – Join the #1 Logistics Company!
Location: Manassas, VA
Pay Range: $79,800 – $106,400
At DHL eCommerce, our people are our greatest asset! Every contribution helps us remain the world’s leading logistics company. We’re proud to be Certified as a Great Place to Work and recognized as a Top Employer, creating an environment where collaboration, growth, and innovation thrive.
We’re looking for a dynamic Operations Manager to lead key functions in our distribution center and drive operational excellence. If you’re passionate about leadership, efficiency, and making an impact, this is your opportunity to join a global brand that values your success.
What You’ll Do
- Lead and manage production, quality, and transportation operations to ensure optimal performance.
- Coach and develop Operations Supervisors and hourly team members.
- Drive employee engagement and retention through effective communication and leadership.
- Create weekly operational plans to meet customer volume and service commitments.
- Implement process improvements to boost efficiency and quality.
- Ensure compliance with safety standards and regulatory requirements.
- Partner with HR on staffing, performance evaluations, and employee relations.
- Oversee facility equipment and act as liaison with USPS.
What We’re Looking For
- Bachelor’s degree in Management or related field (or equivalent experience).
- 5 years in a supervisory or management role.
- Strong leadership, analytical, and communication skills.
- Proficiency in MS Office (Excel expertise preferred).
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Lean experience is a plus.
Why You’ll Love Working Here
We offer competitive pay and benefits designed to support your personal and professional well-being:
- Bonus Programs
- 401(k) with Company Match
- Medical, Dental, Vision & Well-being Programs
- Tuition Reimbursement
- Paid Time Off & Holidays
- Paid Parental Leave
- Employee Discounts & Assistance Programs
Ready to take the next step in your career?
Apply today and join a team that’s shaping the future of logistics!
DHL eCommerce is an Equal Opportunity Employer – Veterans/Disability
Salary : $79,800 - $106,400