What are the responsibilities and job description for the Market Intelligence Intern position at DHL eCommerce?
Job Brief
The Market Intelligence Intern will support DHL eCommerce’s Market Intelligence function by assisting in the collection, analysis, and dissemination of market and competitive insights.
At DHL, our people are our greatest asset! Everyone’s contribution drives us to be the world's #1 logistics company.
Certified as a Great Place to Work and as a Top Employer, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.
Job Summary
The Market Intelligence Intern will support DHL eCommerce’s Market Intelligence function by assisting in the collection, analysis, and dissemination of market and competitive insights. This role provides hands-on experience in research, data analysis, stakeholder engagement, and process improvement, contributing to informed decision-making and strategic initiatives.
Duties And Responsibilities
Physical demands are consistent with a professional office setting. Regular sitting at workstation for 25 – 75% of the work shift. Frequent standing and walking. Travel required (
Equal Opportunity Employer - Veterans/Disability
The Market Intelligence Intern will support DHL eCommerce’s Market Intelligence function by assisting in the collection, analysis, and dissemination of market and competitive insights.
At DHL, our people are our greatest asset! Everyone’s contribution drives us to be the world's #1 logistics company.
Certified as a Great Place to Work and as a Top Employer, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.
Job Summary
The Market Intelligence Intern will support DHL eCommerce’s Market Intelligence function by assisting in the collection, analysis, and dissemination of market and competitive insights. This role provides hands-on experience in research, data analysis, stakeholder engagement, and process improvement, contributing to informed decision-making and strategic initiatives.
Duties And Responsibilities
- Research & Analysis
- Support day-to-day market intelligence activities, including monitoring industry news, competitor developments, and emerging e-commerce retail and logistics trends.
- Conduct research and analyze data to identify key insights relevant to strategic priorities and commercial initiatives.
- Assist in the preparation of presentations, reports, and summaries to communicate findings to internal stakeholders.
- Stakeholder Engagement & Communication
- Collaborate with cross-functional teams across DHL eCommerce to gather and share relevant market insights.
- Support the coordination and dissemination of competitor intelligence and industry updates across the organization.
- Help consolidate feedback and insights from customer-facing teams to enhance overall market visibility.
- Process Improvement & Automation
- Assist in identifying opportunities for improving efficiency in market intelligence workflows.
- Support the development of tools, templates, or processes that help automate data collection, analysis, or reporting.
- Contribute to initiatives aimed at improving scalability and reducing manual effort in recurring tasks.
- Strong business acumen.
- Strong research, analytical and quantitative skills.
- Curiosity and learning agility.
- Excellent communication skills.
- Solution-finder mentality.
- Highly organized and detail oriented.
- High proficiency in Excel, PowerPoint, and GenAI platforms.
- Recent graduate with a bachelor’s degree in Business, Economics, Data Analytics, Supply Chain, or a related field; candidates currently pursuing a master’s degree are preferred.
- Strong analytical and research skills with attention to detail.
- Proficiency in Microsoft Excel and PowerPoint; experience with GenAI and data visualization is a plus.
- Strong written and verbal communication skills.
- Ability to work collaboratively and manage multiple tasks in a fast-paced environment.
- Interest in market trends, competitive analysis, and the logistics/eCommerce industry.
Equal Opportunity Employer - Veterans/Disability