What are the responsibilities and job description for the Market Intelligence Intern position at DHL eCommerce?
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JOB SUMMARY:
The Market Intelligence Intern will support DHL eCommerce’s Market Intelligence function by assisting in the collection, analysis, and dissemination of market and competitive insights. This role provides hands-on experience in research, data analysis, stakeholder engagement, and process improvement, contributing to informed decision-making and strategic initiatives.
DUTIES AND RESPONSIBILITIES:
- Research & Analysis
- Support day-to-day market intelligence activities, including monitoring industry news, competitor developments, and emerging e-commerce retail and logistics trends.
- Conduct research and analyze data to identify key insights relevant to strategic priorities and commercial initiatives.
- Assist in the preparation of presentations, reports, and summaries to communicate findings to internal stakeholders.
- Stakeholder Engagement & Communication
- Collaborate with cross-functional teams across DHL eCommerce to gather and share relevant market insights.
- Support the coordination and dissemination of competitor intelligence and industry updates across the organization.
- Help consolidate feedback and insights from customer-facing teams to enhance overall market visibility.
- Process Improvement & Automation
- Assist in identifying opportunities for improving efficiency in market intelligence workflows.
- Support the development of tools, templates, or processes that help automate data collection, analysis, or reporting.
- Contribute to initiatives aimed at improving scalability and reducing manual effort in recurring tasks.
REQUIREMENTS AND SKILLS:
- Strong business acumen.
- Strong research, analytical and quantitative skills.
- Curiosity and learning agility.
- Excellent communication skills.
- Solution-finder mentality.
- Highly organized and detail oriented.
- High proficiency in Excel, PowerPoint, and GenAI platforms.
EDUCATION/EXPERIENCE:
- Recent graduate with a bachelor’s degree in Business, Economics, Data Analytics, Supply Chain, or a related field; candidates currently pursuing a master’s degree are preferred.
- Strong analytical and research skills with attention to detail.
- Proficiency in Microsoft Excel and PowerPoint; experience with GenAI and data visualization is a plus.
- Strong written and verbal communication skills.
- Ability to work collaboratively and manage multiple tasks in a fast-paced environment.
- Interest in market trends, competitive analysis, and the logistics/eCommerce industry.
PHYSICAL DEMANDS:
- Physical demands are consistent with a professional office setting.
- Regular sitting at workstation for 25 – 75% of the work shift.
- Frequent standing and walking.
- Travel required (<10%).
Equal Opportunity Employer - Veterans/Disability