Head of International Sales

DHL eCommerce – United States

At DHL, our people are our greatest asset. Every contribution drives our mission to be the world’s #1 logistics company.

Certified as a Great Place to Work and recognized as a Top Employer, DHL eCommerce is committed to creating a collaborative, inclusive, and high‑performance environment where careers thrive. We invest in our people with competitive compensation, growth opportunities, and benefits designed to support both personal and professional success.

Job Brief

The Head of International Sales is responsible for sourcing and validating new customer opportunities for DHL eCommerce’s international solutions, products, and services. This role reports to the VP of Sales and is primarily a hunter role, focused on new customer acquisition and international revenue growth.

This position requires a strong ability to identify and engage prospective customers through active prospecting, networking, and strategic partnerships. The role also serves as a senior commercial leader and subject matter expert for DHL eCommerce international solutions, including SaaS and API-enabled integrations.

Key Responsibilities

• Lead new customer acquisition for DHL eCommerce international solutions, with a strong focus on cross‑border ecommerce
• Promote and support cross‑border sales across the broader sales organization in partnership with Regional Vice Presidents
• Identify, qualify, and validate international ecommerce opportunities through prospecting, shared leads, and customer expansion
• Serve as an industry thought leader and subject matter expert in international ecommerce and sales enablement
• Target enterprise and high‑growth ecommerce customers, including top online retailers, marketplaces, and pure‑play merchants
• Collaborate closely with Product, Strategy, and Commercial teams to align offerings, pricing strategies, and go‑to‑market execution
• Represent DHL eCommerce externally through customer meetings, networking, and speaking engagements
• Maintain a healthy, well‑managed Salesforce pipeline while consistently achieving or exceeding sales performance goals
• Coach, train, and conduct performance reviews for International Sales Managers and Senior Sales Managers
• Act as the voice of the customer by sharing client insights, feedback, and market trends internally
  
  
  

Mandatory Requirements

• Bachelor’s degree in Business, Sales, or a related discipline
• 8–10 years of outside sales experience
• Demonstrated experience selling technology‑enabled solutions, including SaaS and API integrations
• Proven success in new business development and hunter‑focused sales roles
• Experience working with ecommerce customers, platforms, or marketplaces
• Prior use of a CRM system (Salesforce.com preferred)
• Ability to travel up to 50% for customer meetings and industry events
  
  
  

Preferred Experience

• Experience in logistics or parcel delivery environments
• Sales leadership or people‑management experience
• Strong understanding of merchant platforms and ecommerce ecosystems
  
  
  

Work Environment & Physical Requirements

• Professional office or remote work environment
• Regular sitting, standing, and walking consistent with office work
• Travel required for sales calls, customer visits, and industry events
  
  
  

As a Great Place to Work, Top Employer, and leading logistics company, at DHL eCommerce , we are committed to helping you build a career you’ll love with benefits and incentives that support your personal and professional well-being:

• Competitive Pay
• Bonus Programs
• Retirement Savings - 401k with company match
• Medical, Dental, Vision, Well-being programs
• FSA/HSA availability
• Tuition Reimbursement
• Paid Time Off including vacation and sick time
• Company Paid Holidays and Floating Holidays
• Paid Parental Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Short Term and Long-Term Disability
• Life Insurance
  
  
  

Annual base salary of: $100,000-$150,000 plus Commission of: $100,000-$150,000.

This range is provided as a reasonable estimate of the compensation for this role. Factors that may be used to determine your actual salary may include but are not limited to your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.