Business Development Manager - IA, IL, IN or MO

Business Development Manager

Location: Remote (Chicago, IL, MO, IA, or IN)

At DHL, our people are our greatest asset! Everyone’s contribution drives us to be the world's #1 logistics company.

Certified as a Great Place to Work and as a Top Employer, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.

About the Role

DHL eCommerce is seeking a results-driven Business Development Manager to drive new business growth across an assigned territory or market segment. In this highly visible sales role, you will identify, pursue, and close strategic opportunities while building long-term customer relationships that support profitable growth.

The ideal candidate brings a strong background in parcel, eCommerce, or logistics sales, excels at managing complex sales cycles, and thrives in a fast-paced environment where winning new business is the primary focus.

What You'll Do

Prospecting & Pipeline Generation

• Build and manage a qualified pipeline of high-value prospective customers within the assigned territory/target segment.
• Conduct proactive prospecting through outbound outreach, referrals, industry networking, and lead follow-up activities.
• Qualify opportunities based on strategic fit, profitability potential, and implementation feasibility.
• Develop and execute sales strategies designed to maximize revenue and drive market penetration.
• Identify and secure new business opportunities to support sustainable growth.

Market Development

• Conduct market research and competitive analysis to uncover growth opportunities.
• Support business development initiatives and strategic partnerships that strengthen DHL's market position.
• Establish and maintain relationships with cross-business units, third-party vendors, and other partners to support sales efforts.

Opportunity Management & Deal Architecture

• Assess customer business needs and develop commercially viable DHL solutions.
• Architect deal structures that align customer requirements with operational feasibility and DHL's business objectives.
• Lead pricing discussions and contract negotiations with a focus on growth, profitability, and long-term value.
• Build relationships with key stakeholders, including senior decision-makers within customer organizations.
• Partner with internal teams including Pricing, Operations, Implementation, and other support functions to advance opportunities through the sales cycle.
• Conduct customer presentations and facility tours showcasing DHL eCommerce capabilities and value propositions.

Closing & Account Transition

• Successfully close new business opportunities and document customer commitments.
• Ensure smooth transition of newly won accounts to Key Account Managers and Implementation teams, including solution scope, pricing assumptions, customer objectives, and identified risks.

Performance & Reporting

• Maintain accurate pipeline forecasts and opportunity tracking.
• Monitor conversion rates and forecast accuracy against growth objectives.
• Document customer requirements, pricing assumptions, and opportunity details within CRM and reporting tools.

Cross-Functional Collaboration

• Collaborate with Solutions Engineers, Client Relationship Managers, and Implementation Managers to support successful customer acquisition and onboarding.
• Provide insights and recommendations to sales leadership regarding market trends and growth opportunities.
• Continuously develop sales skills, negotiation capabilities, and financial acumen through training and collaborative selling opportunities.

What You'll Bring

Required Qualifications

• Bachelor's degree in Business, Marketing, or related field preferred, or equivalent professional experience.
• 7 years of sales experience managing and developing customer accounts.
• Experience within the parcel, eCommerce, and logistics industry required.
• Experience using sales activity reporting software preferred.

Skills & Competencies

• Proven success in pipeline management, new business acquisition, and complex sales cycles.
• Strong negotiation, planning, and organizational skills.
• Excellent analytical, presentation, and communication abilities.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Self-starter with the ability to take initiative and perform in a fast-paced environment.
• Strong relationship-building skills with internal and external stakeholders.

Additional Information

• Travel required as needed, up to 30%.
• Ability to work a range of shifts based on operational needs, including after-hours, weekends, and holidays.
• Requires low physical activity; ability to stand and/or walk for extended periods.

Why Join DHL eCommerce?

As a Top Employer and leading logistics company, at DHL eCommerce, we are committed to helping you build a career you’ll love with benefits and incentives that support your personal and professional well-being:

• Competitive Pay
• Bonus Programs
• Retirement Savings - 401k with company match
• Medical, Dental, Vision, Well-being programs
• FSA/HSA availability
• Tuition Reimbursement
• Paid Time Off including vacation and sick time
• Company Paid Holidays and Floating Holidays
• Paid Parental Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Short Term and Long-Term Disability
• Life Insurance

Annual Salary by Location

IN/MO: $85,950-$105,000 commission

IA: $94,575-$115,000 commission

IL: $98,775-$125,000 commission

This compensation range is provided as a reasonable estimate of the salary range for this role. Factors that may be used to determine your actual salary may include but are not limited to your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.

Equal Opportunity Employer – Veterans/Disability