What are the responsibilities and job description for the Patient Coordinator/Front Desk position at DGP HEALTH AND WELLNESS?
We are seeking a dedicated and compassionate clerk to operate as our office's initial point of contact. The clerk would be responsible of handling patient intakes, insurance elegibility checks, transportation arrangements, phone support, and coordination of all required services. This is an excellent opportunity for an organized and detail-oriented individual who is passionate about making a difference in the field of mental health.
Responsibilities:
- Perform all check-in and check-out tasks
- Manage phones and make appointments
- Verify insurance eligibility
- Perform general clerical duties like filing, data entry, and record keeping
- Monitor quality and timeliness of patient flow and troubleshoot/problem solve to optimize flow.
- Communicate clearly and frequently with coworkers and supervisors to enhance cohesion of the entire team
- Assist in maintaining inventory of office supplies and communicating when new orders are needed
- Successful candidate should be very professional, punctual, reliable and accountable for quality of their work; be warm, kind and friendly yet efficient and comfortable working as part of a team in a fast-paced environment
Qualifications:
- High School Diploma or equivalent
- Some experience in the administrative field
- Strong organizational and communication skills
- Ability to handle sensitive and confidential information with professionalism and discretion
- Positive and energetic personality
- Reliable and dependable attendance record
- Bilingual in Spanish and English
Job Type: Full-time
Pay: $18.00 per hour
Experience:
- Customer service: 1 year (Required)
Language:
- Spanish (Preferred)
Ability to Commute:
- Doral, FL 33178 (Required)
Work Location: In person
Salary : $18