Collaboration Engineer

Job Description
We are seeking a Collaboration Engineer to join our IT Digital Workplace organization. This role is critical to designing, deploying, and supporting modern collaboration solutions with a strong emphasis on Microsoft 365 (M365), while integrating key third-party platforms such as Zoom, Box, Slack, and Unily. The ideal candidate will combine deep technical expertise with a customer-focused mindset and an interest in AI-powered collaboration, including Microsoft 365 Copilot.

Key Responsibilities
• Design, deploy, and support Microsoft 365 collaboration solutions, including Teams, SharePoint Online, OneDrive, and the Power Platform.
• Act as a technical advisor for digital workplace initiatives, translating business requirements into scalable, secure collaboration architectures.
• Lead or support Microsoft 365 Copilot readiness assessments and deployments, focusing on productivity, security, and adoption.
• Architect and support integrations and coexistence across Zoom (meetings/phone), Slack (messaging), Box (content management), and Unily (intranet/digital workplace).
• Provide guidance on governance, security, compliance, and best practices across collaboration platforms.
• Partner with stakeholders, project teams, and vendors to ensure high-quality delivery and user adoption.

Required Skills & Experience

Microsoft 365 (Required)
• Strong hands-on experience with Microsoft Teams, SharePoint Online, OneDrive for Business, and the Power Platform.
• Understanding of Microsoft 365 security, governance, identity (Entra ID/Azure AD), and lifecycle management.

Collaboration Platforms (Required)
• Experience supporting Zoom (meetings, webinars, Zoom Phone, AI features).
• Working knowledge of Slack in enterprise environments.
• Experience with Box for secure content storage and sharing.
• Familiarity with Unily or similar digital workplace/intranet platforms.

Additional Qualifications
• Experience in a customer-facing, consulting, or enterprise IT role.
• Strong understanding of cloud architecture principles (security, scalability, reliability).
• Excellent communication skills with the ability to explain technical concepts to business stakeholders.
• Exposure to AI-enabled productivity tools, with preference for Microsoft 365 Copilot experience.