Inside Sales Representative

Job Summary:
DGI is currently seeking an Inside Sales Representative for our Wheeling, IL location.  This individual will be responsible for effectively and tactically managing important business activity on a daily basis. The Inside Sales Representative will reach business targets through excellent telephone sales and communication skills.  This individual will also develop his or her phone-based revenue generation through the creation of sales leads, initiation of prospect calls and establishment of ongoing rapport with existing and potential customers.  Individuals in this position will gain a strong understanding of our customers, products, processes and systems.  When the appropriate skills have been developed and modeled, this role carries the opportunity to earn more accounts and/or move into an account manager or sales leadership position.

The successful candidate will be able to:

• Make outbound calls to customers via telephone and email for qualification, cross-selling, up-selling, and brand expansion purposes
• Establish decision makers for all manufacturing purchases
• Penetrate all targeted accounts and grow sales within client base
• Establish budget/potential for Tooling, Supplies and MRO
• Emphasize product/service features and benefits, effectively earning new quoting opportunities
• Create and deliver qualified opportunities to Account Managers where appropriate
• Work with Account Managers on shared accounts including the sharing of information and lead follow ups
• Enter new customer data and update changes to existing accounts in the corporate database and CRM, including select prospects
• Investigate and troubleshoot customer service issues
• Establish decision makers and budget for capital purchases

Desired Skills and Experience:

• Exceptional listener with excellent time management
• Strong problem-solving  and objection resolution skills, work ethic and a high level of integrity are also essential
• Ability to meet and exceed sales quotas
• Solid experience in opportunities qualification, pre-call planning, call control and account management
• Bachelor’s degree or three years related experience in inside sales or sales field
• Able to build and maintain lasting relationships with customers
• Strong verbal and written communication and presentation skills
• Self-motivated and competitive with high energy and enthusiasm; teamwork focused
• Industry knowledge desired but not required

Employment opportunity includes:

• Competitive wages
• Excellent and fun working conditions
• Competitive benefits, including: medical, dental, vision, life, STD & LTD insurance options, FSA, 401(k) and Profit Sharing
• Paid vacation, paid sick days and paid holidays
• Career growth

 
DGI Supply is an Equal Opportunity Employer. Candidates are subject to reference checks, credit, criminal background and a post-offer drug screen.