Front Desk Coordinator/Receptionist

A Multi-Specialty Practice is looking to hire an exceptional Front Desk Representative with strong communication and multi-tasking skills, initiative and ambition. Individual must have a positive attitude, great customer service skills and have a team player mentality while also being able to work independently.

Medical Receptionist Job Responsibilities:

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording and collecting patient charges and controlling credit extended to patients.
• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies and verifying receipt of supplies.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Must be available Monday-Friday 8 am-5 pm (hours vary based on practice and patient needs)

Medical Receptionist Qualifications / Skills:

• Multi-tasking
• Knowledge of payer(s) and guidelines
• Insurance Verification
• Collections
• HIPAA
• Medical Terminology
• Flexibility
• Compassion
• Efficient
• Telephone skills
• Customer service
• Time management
• Organization
• Attention to detail
• Scheduling
• Word processing
• Professionalism
• Quality focus
• Multi-lingual (not required but a plus)
• Charm EMR a plus

Education, Experience, and Licensing Requirements:

• High school diploma/GED or higher education
• Exceptional phone etiquette and patient service skills
• Minimum 2 years of experience preferably in a private practice setting

Job Type: Full-time'
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Financial Duties:

• Processing payments

Setting:

• Medical

Benefit Conditions:

• Waiting period may apply

Work Remotely

• No

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you able to interview within the next few days?

Experience:

• Medical Front Desk: 1 year (Required)

Work Location: Multiple locations

Salary : $17 - $22