What are the responsibilities and job description for the NOW HIRING: SETTLEMENT/CLOSING DEPARTMENT SUPERVISOR position at DFW Injury Lawyers?
Overview
DFW Injury Lawyers is seeking an experienced Settlement/Closing Department Supervisor to lead and strengthen our Closing Department.
Salary:$75,000- $85,000 annually
Location: Dallas, Texas
Position: Full-Time
We are looking for someone who understands that settling a case is only the beginning of the closing process. The ideal candidate has strong plaintiff personal injury experience and knows how to efficiently move a high volume of settled cases from settlement through final disbursement while maintaining accuracy, organization, and excellent client communication.
KEY RESPONSIBILITIES
- Supervise and provide day-to-day direction to the Settlement/Closing team
- Manage the department’s overall inventory of settled cases
- Establish and monitor individual and department production goals
- Track weekly and monthly closing/disbursement numbers and KPIs
- Identify bottlenecks that are preventing settled cases from being disbursed
- Monitor outstanding medical balances, liens, reductions, final balances, and other settlement-related issues
- Ensure Medicare, Medicaid, health insurance, and other applicable liens are properly addressed
- Conduct regular file reviews and ensure tasks and case-management notes remain current
- Hold team members accountable for productivity, accuracy, and timely follow-up
- Coach and develop employees who need additional training or support
- Work closely with Negotiations, Pre-Litigation, Accounting, and attorneys to improve file handoffs and eliminate unnecessary delays
- Develop processes that allow the department to handle increased settlement volume efficiently
- Maintain strong quality control throughout the settlement and disbursement process
- Provide leadership with accurate reporting regarding inventory, production, aging files, and departmental performance
WHAT WE’RE LOOKING FOR
The ideal candidate is not simply an experienced closer. We are looking for someone who can LEAD a Closing Department.
You should be able to look at an inventory, identify why cases are not moving, develop a plan to correct the problem, establish measurable expectations for your team, and hold employees accountable for results.
Strong candidates should have:
- Plaintiff personal injury settlement/closing experience
- Previous leadership, supervisory, team-lead, or management experience preferred
- Strong understanding of settlement statements, medical balances, liens, reductions, and disbursements
- Experience managing a high-volume caseload or department
- Strong organizational and problem-solving skills
- Ability to analyze production numbers and departmental performance
- Ability to train, coach, and hold employees accountable
- Strong communication and leadership skills
- Experience with SmartAdvocate or similar case-management software is a plus
INTERVIEW PROCESS
Candidates selected for an interview should be prepared to discuss their previous closing production, including approximately how many cases they personally closed or disbursed each month and the overall volume handled by their department.
Final candidates may also be asked to present a brief proposal explaining how they would manage the Closing Department, improve monthly production, address aging files and bottlenecks, establish measurable KPIs, and help the department scale as settlement volume increases.
If you are an experienced personal injury closing professional who is ready to move beyond managing your own caseload and take ownership of the performance and growth of an entire department, we would like to hear from you.
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Parental leave
- Vision insurance
Work Location: In person
Salary : $75,000 - $85,000