Business Development Representative

JD - BUSINESS DEVELOPMENT REPRESENTATIVE

CLASSIFICATION: NON-EXEMPT

REPORTS TO: BUSINESS DEVELOPMENT MANAGER & SALES DIRECTOR

DEPARTMENT: SALES

LOCATION: HYBRID – REMOTE MON–THU; IN-OFFICE FRIDAYS

SCHEDULE: FULL-TIME | MONDAY–FRIDAY | 9:00 AM – 5:00 PM

POSITION OVERVIEW

THE BUSINESS DEVELOPMENT REPRESENTATIVE (BDR) IS RESPONSIBLE FOR DRIVING TOP-OF-FUNNEL SALES GROWTH THROUGH HIGH-VOLUME PROSPECTING, LEAD QUALIFICATION, AND APPOINTMENT SETTING. THIS ROLE SUPPORTS THE SALES PIPELINE BY COMBINING CONSISTENT PHONE OUTREACH, LIGHT FIELD SCOUTING, AND DISCIPLINED CRM DATA MANAGEMENT. THIS POSITION PLAYS A CRITICAL ROLE IN CREATING A PREDICTABLE AND SCALABLE SALES ENGINE BY ENSURING LEADS ARE ACCURATELY SOURCED, PROPERLY DOCUMENTED, AND EFFECTIVELY HANDED OFF TO THE SALES AND OPERATIONS TEAMS.

KEY RESPONSIBILITIESPROSPECTING & OUTREACH

• MAKE 300–450 OUTBOUND CALLS PER WEEK TO NEW AND EXISTING LEADS.
• GENERATE 1–3 QUALIFIED SALES APPOINTMENTS PER WEEK FOR THE SALES TEAM.
• RESPOND TO AND FOLLOW UP WITH INBOUND LEADS IN A TIMELY MANNER.
• CONDUCT LOCAL TERRITORY FIELD SCOUTING AT LEAST ONCE PER WEEK.
• SOURCE 30–40 NEW LEADS PER MONTH THROUGH FIELD SCOUTING ACTIVITIES.

PIPELINE & CRM MANAGEMENT

• IN BOUND CALL, TAKE IN, AND CREATE TICKET FOR OPERATIONS
• ONLINE REQUEST - REPLY AND TICKET FOR OPERATIONS
• MAINTAIN SALESFORCE WITH ACCURATE, COMPLETE, AND UP-TO-DATE LEAD DATA.
• ENSURE PROPER LEAD STAGING, REQUIRED FIELDS, NOTES, AND NEXT STEPS ARE COMPLETED.
• FOLLOW ESTABLISHED SALESFORCE DATA ENTRY AND HYGIENE STANDARDS.
• SUPPORT CLEAN HANDOFFS TO SALES AND OPERATIONS WITH CLEAR DOCUMENTATION.

REPORTING & MEETINGS

• SUBMIT DAILY END-OF-SHIFT (EOS) REPORTS BY 5:00 PM.
• COMPLETE REQUIRED DAILY JOTFORM CHECKLISTS AND FORMS.
• PREPARE AND PROVIDE ACTIVITY AND PIPELINE DATA FOR SALES MEETINGS.

TARGETS & PERFORMANCE EXPECTATIONS

• CONSISTENTLY MEET OR EXCEED WEEKLY AND MONTHLY ACTIVITY GOALS.
• CONTRIBUTE TO OVERALL SALES TARGETS THROUGH APPOINTMENT SETTING AND PIPELINE CREATION.

SUCCESS METRICS (KPIS)

• WEEKLY OUTBOUND CALL VOLUME (300–450 CALLS).
• QUALIFIED APPOINTMENTS SET (1–3 PER WEEK).
• NEW LEADS GENERATED FROM FIELD SCOUTING (30–40 PER MONTH).
• SALESFORCE DATA COMPLETENESS AND TIMELINESS.
• ON-TIME DAILY EOS AND JOTFORM SUBMISSION RATE.
• SERVICES WITH A/ B ACCOUNT TYPES

SKILLS & QUALIFICATIONS

• FLUENT IN ENGLISH (SPOKEN AND WRITTEN) WITH STRONG COMMUNICATION SKILLS.
• CONFIDENT, PROFESSIONAL PHONE PRESENCE.
• STRONG COMPUTER SKILLS WITH FAST, ACCURATE DATA ENTRY.
• SALESFORCE / CRM EXPERIENCE PREFERRED; MAC EXPERIENCE A PLUS.
• PROFICIENCY IN GOOGLE WORKSPACE AND MICROSOFT OFFICE TOOLS.
• VALID DRIVER’S LICENSE AND RELIABLE TRANSPORTATION FOR LOCAL FIELD SCOUTING.

WHY THIS ROLE MATTERS

THIS ROLE IS THE FRONT LINE OF DEXTRA’S SALES ENGINE. BY CONSISTENTLY GENERATING, QUALIFYING, AND DOCUMENTING LEADS, THE BUSINESS DEVELOPMENT REPRESENTATIVE ENABLES THE SALES TEAM TO CLOSE DEALS MORE EFFECTIVELY AND SUPPORTS THE COMPANY’S LONG-TERM GROWTH STRATEGY.

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Paid time off

Work Location: Hybrid remote in Somerville, NJ 08876

Salary : $50,000 - $60,000