What are the responsibilities and job description for the Service Technician position at Dexter Axle?
Job Description
Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for a Service Technician at our manufacturing facility located in Elkhart, Indiana.
Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.
For more information about our company, access Dexter's web site at www.dextergroup.com.
JOB DETAILS:
- Inspect and repair Dexter components at our OEM customer locations.
- Inspect and repair Dexter axles and components on retail customer units.
- Identify and document quality concerns where appropriate, report findings to the Dexter quality team.
- Manage appropriate levels of service stock parts to support field operations.
- Ensure a clean, organized and safe service truck at all times.
- Adherence to all Dexter safety standards at all times.
- Provide on-site service support for OEM customer rallies.
- Assist Dexter’s lab and R&D teams with testing and development activities as needed.
- Perform additional tasks and responsibilities as assigned by the Warranty Manager.
Minimum Qualifications
Qualifications & Experience:
High School diploma or equivalent studies.
5 Years Experience in mechanical repairs
Chauffeur’s license required
Strong customer service skills
Basic mechanical repair knowledge
Basic knowledge of tool operation
10% travel as needed; daily area travel via service truck
Ability to lift 50#
Dexter is driven by our core values committed to Safety, Quality and Integrity:
- Execute with Determination - Be curious, work together, break new ground, find solutions, fulfill our commitments, surpass expectations!
- Connect with People – Empower employees to grow, engage and collaborate; build lasting customer partnerships; care for our communities.
- Do the Right Thing – For our people, for our customers, and for the business.
We care for our people. Here are some of our great, comprehensive Benefits:
- Dexter offers a competitive wage
- Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA
- 3% profit sharing in our Safe Harbor program
- 401(k) Plan with company contributions
- Opportunities for internal career development and growth
Apply now to join an industry leader and make a difference in what we do for the customers we serve!
Equal Opportunity Employer
Offers of employment are contingent upon successfully passing a background check and drug screen. Dexter Axle Company is an equal opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, creed, religion, national origin, gender, age, disability, veteran status, citizenship status or any other characteristic protected by federal, state or local law.
