Documentation Coordinator

Company: Financial Services

Title: Document Specialist

Location: Plano, TX (onsite)

Hours: 8-5PM M-F

Start ASAP - On the job training!

Perfect for someone who has call center experience that would like a more operational role.

Job Description

Accountable for production and performance within the Titles RLP Vault Records Management Department, a high-volume and productivity driven environment. Attention-to-detail is a must, as the primary function of this role is to review auto finance documents relating to lien placement. This position also involves filing paperwork, pulling files out of cabinets, and other various tasks. Must be able to use word processing applications and electronic worksheets to accurately track and record metrics.

Must complete a IKM numerical “10 key” data entry test upon application before being considered.

Responsibilities / Required:

• Be able to pull files from cabinets in the Titles RLP Vault at the time of request
• Able to stand, stoop, bend, and lift for duration of a 8 hour shift
• Check in and sort customer documents when they arrive at COAF
• Must be able to numerically organize, sort, and file, 9 digit color-coded numbered folders
• Ability to identify documents required for legal retention
• Satisfying file requests from multiple sources, reports, people, and other internal departments.
• Strictly adhere to company procedures and policies, in addition to process procedures
• Being flexible as business needs may require
• Must be dependable, and consistently show up to work at designated scheduled time.
• Demonstrate ability to multi-task with a balance of speed and accuracy
• Must be self-motivated and demonstrate the ability to work independently with a high degree of attention to detail.
• Must be able to meet and maintain 99% accuracy and efficiency standards set forth for all job duties.
• Must be able to lift boxes and bundles of files that may weigh up to 40 pounds

Basic Qualifications:

• Basic working knowledge of Google Suite (Sheets, Docs, G-Mail)
• Basic working knowledge of Microsoft Excel
• MUST report onsite Monday – Friday
• Positive morale and attitude
• Strong organization skills and attention to detail.
• Must be able to work in a high volume, fast paced environment.

Preferred Qualifications:

• At least 1 year of file-room experience
• Typing speed of 50/wpm
• 10 key of 8,000/kph

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.