What are the responsibilities and job description for the Warehouse Supervisor position at Dexcom?
About Dexcom
Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company’s inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported expected full-year 2021 revenues of $2.48B, a growth of 27% over 2020. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 6,000 people worldwide.
Position Summary:
Supervises and coordinates daily employee activities including Unloading, Receiving, Transporting, Order Picking, Shipping, Putaway, Cycle Counting and Inventory Control of raw materials and/or finished goods. Drives continuous improvement in the operation while ensuring teams are achieving daily operational targets. Responsible for maintaining proper safety conditions and compliance with policies and procedures.
Supervisor will drive best practices and a high performing culture that’s aligned to the Global Logistics Strategy and the growth of the Company.
Essential Duties and Responsibilities:
- Hire, train, and provide supervision to a team of material handlers and leads in daily warehouse operations ensuring that daily targets are achieved while maintaining compliance to quality and safety procedures.
- Establish and report on daily, weekly, and monthly targets for material handling staff to ensure that business objectives are met. Perform root cause analysis and develop corrective action plans on target misses.
- Drive a high performing culture by developing a robust training and couching program including establishing new hire/onboarding process, driving a cross training program, conducting performance reviews with employees on a regular basis, and creating development plans for employees.
- Support inventory bin and financial accuracy for the site by driving real time transactions in all processes, ensuring the completion of daily cycle counts, investigating inventory discrepancies and performing root cause analysis and corrective actions related to discrepancies.
- Propose and implement process improvements to streamline the operation, reduce costs, and/or increase productivity while ensuring quality, safety, and regulatory compliance is met.
- Develop and update work instructions to define and standardize work procedures. Collaborate with quality assurance to implement these work instructions.
- Conduct detailed investigations, including 5-why, fishbone, or DMAIC to support the documentation of quality gaps through the CAPA process.
- Drive Logistics Excellence initiatives to meet business objectives on time and within budget
- Ensure all material movements are transacted accurately and in real time using designated ERP or WMS inventory system.
- Operate and provide training to material handlers on Material Handling Equipment including sit down and stand up forklifts, and manual and electric pallets jacks within a racked warehouse environment.
- Perform other duties and responsibilities as assigned.
Preferred Qualifications:
- APICS or related certification
- Experience in cGMP environments, and working knowledge of regulations and auditing bodies, e.g. ISO, FDA, HIPPA, OSHA, Hazardous Materials, C-TPAT, and DOT/IATA
- Experience with various supply chain software/systems including Oracle, Hi Jump, FedEx ship Manager, TMS, LMS, and/or dock scheduling systems
- Project Management Experience
- Intermediate skills in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
- Experience in developing detailed process work instructions
- Experience in developing and reporting warehouse metrics (productivity, financial, safety)
- Ability to rotate shift assignment regarding, day, night and weekend supervisor coverage as deemed necessary by senior management
Experience and Education:
- Typically requires a Bachelors degree with 5-8 years of industry experience.
- Informal management/ team lead experience.
Shift: 5pm - 5am Thursday to Saturday, every other Wednesday
Job Type: Full-time
Pay: $80,000.00 - $90,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
Experience:
- Warehouse experience: 1 year (Preferred)
Work Location: One location