Operations Coordinator

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Position Summary

DeWys Metal Solutions is a people-first, family-owned contract manufacturer where real people are doing big things. The company reinvests a significant percentage of its profits into leadership development, innovation, capital equipment, and its workforce. Serving blue-chip customers across uniquely diverse industries, none of it automotive, DeWys has built a reputation that consistently impresses customers, employees, and industry partners alike. The business is financially strong, growth-oriented, and grounded by a strategic planning process that is both active and collaborative, built from the top down and the bottom up. Lean manufacturing, innovation, workforce development, and strong community partnerships are not buzzwords here, they are the foundation of how the company operates. Located just 20 minutes from downtown Grand Rapids, this is an opportunity to join a manufacturing organization that is investing aggressively in its future while remaining deeply committed to its people and culture.

The Operations Coordinator is responsible for supporting daily operations in a fast-paced sheet metal fabrication environment. This role helps coordinate purchasing, production scheduling, customer order entry, inventory needs, and communication between departments to keep work moving smoothly from orders to production. This position plays an important role in helping the organization stay organized, responsive, and efficient. By maintaining accurate records, tracking materials, supporting production flow, and communicating across departments, the Operations coordinator helps manage multiple priorities while maintaining accuracy and urgency.

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Why DeWys

At DeWys Metal Solutions, we believe that our people are our most valuable asset. We are committed to fostering a workplace culture that prioritizes continuous learning, safety, and employee growth. As we continue expanding, we need an Operations Coordinator who can support purchasing, production scheduling, order entry, and cross-functional communication to keep daily operations running smoothly. If you thrive on both organization and fast-paced problem-solving, we invite you to be part of our journey!

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Duties & Responsibilities

Purchasing

· Issue purchase orders for raw materials, hardware, tooling, and shop supplies.

· Maintain inventory levels to support uninterrupted production.

· Coordinate with vendors on pricing, lead times, and delivery schedules.

· Track incoming materials and resolve shortages or discrepancies.

· Maintain accurate purchasing records within ERP/MRP systems.

Production Scheduling

· Schedule and prioritize production jobs based on customer demand, material availability, and machine capacity.

· Coordinate workflow between laser cutting, forming, welding, finishing, and other production departments.

· Assist with capacity planning and workload balancing.

Order Entry & Customer Coordination

· Enter customer orders accurately into ERP/MRP systems.

· Confirm pricing, quantities, and requested delivery dates

· Communicate order status updates to customers when needed.

· Maintain organized documentation and job records.

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Key Performance Metrics

· Supplier OTD, customer OTD, material caused delays and Inventory turns.

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Benefits

· Competitive comprehensive compensation and benefits package with base salary and performance bonus

· 401K with matching contributions

· Vacation

· Insurance (Health, Dental, Vision)

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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Knowledge & Skills

· Knowledge of purchasing, inventory control, production flow, and manufacturing coordination.

· Ability to work in ERP/MRP systems and maintain accurate records.

· Proficiency in Microsoft Office and applications, including Excel, Outlook, Word.

· Strong organizational and multitasking skills.

· High attention to detail and accuracy.

· Strong communication skills with the ability to work with customers, suppliers, and internal teams.

· Ability to prioritize competing demands and meet deadlines in a fast-paced environment.

· Strong problem-solving skills and the ability to respond quickly to scheduling or material challenges.

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Qualifications

Qualifications

· 2 years of experience in manufacturing administration, production coordination, purchasing, or scheduling preferred.

· Experience in sheet metal fabrication or industrial manufacturing strongly preferred.

· Strong organizational and multitasking skills.

· High attention to detail and accuracy.

· Ability to work effectively in a fast-paced production environment.

· Strong communication and problem-solving abilities.

· Proficiency with ERP/MRP systems and Microsoft Office applications.

· Ability to read manufacturing documentation and basic fabrication drawings is a plus.

Preferred Skills

· Understanding of fabrication processes including laser cutting, forming, welding, and finishing.

· Knowledge of inventory control and production flow.

· Ability to prioritize competing demands and meet deadlines.

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Physical Requirements

While performing the duties of this job, the team members regularly communicate with team members, shop floor team members, and occasionally with customers. This position requires frequent standing and walking on the shop floor. The team member is required to work on a computer terminal daily. Occasionally may lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus.

The work environment includes both office and manufacturing floor settings. While on the manufacturing floor, the team member may be exposed to fumes, airborne particles, and loud noise levels. Appropriate PPE is required in designated areas.

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