What are the responsibilities and job description for the Server position at DeWolf Tavern?
Server Job Responsibilities:
- Serves patrons with food and beverages in a positive and friendly manner.
- Provides information to help food and beverage selections.
- Presents ordered choices in a prompt and efficient manner.
- Maintains dining ambiance with an enthusiastic attitude.
- Prepares room for dining by clothing tables and setting decorations, candles, napkins, service plates, and utensils.
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
- Helps patrons select food and beverages by presenting menus, offering drinks and appetizers, suggesting courses, explaining the chef’s specialties, identifying appropriate wines, and answering food preparation questions.
- Transmits orders to bar and kitchen by recording patrons’ choices, and identifying patrons’ special dietary needs and special requests.
- Keeps kitchen staff informed by noting timing of meal progression.
- Serves orders by picking up and delivering patrons’ choices from bar and kitchen, and delivering accompaniments and condiments from service bars.
- Responds to additional patron requirements by inquiring of needs and observing dining process.
- Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
- Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
- Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments , and returning change or credit card and signature slip to patrons.
- Contributes to team effort by accomplishing related results as needed.
Server Qualifications / Skills:
- General Math Skills
- Verbal Communication
- Customer Service
- Resolving Conflict
- Teamwork
- Persistence
- Energy Level
- Selling to Customer Needs
- Thoroughness
- Professionalism
Education and Experience Requirements:
- High school diploma
- 2-5 years server experience
Compensation is tip based.
DeWolf Tavern is busy year round and open for every holiday. Holiday availability is a must.
Experience:
bartending: 1 year (Preferred)
server: 2 years (Preferred)
Job Types: Full-time, Part-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person