What are the responsibilities and job description for the Operations Support Coordinator position at Devin Tech Inc?
Job Title: Operations Support Coordinator
Location: Doral, FL (on site)
Reports To: Operations Director
Job Type: Full-time
About Us:
Devin Tech is a growing wholesale trading company dedicated
to providing a wide range of consumer electronics. We’re looking for an
Operations Support Coordinator to join our team and ensure smooth operations
across sales channels, inventory points, and customer service functions.
Job Summary:
The Operations Support Coordinator plays a key role in
supporting daily operations across multiple departments, ensuring the accurate
management of sales, purchases, inventory, and customer relations. This person
will serve as a point of contact between internal teams and customers, ensuring
that orders are processed, shipments are accurate, and any operational
challenges are addressed efficiently.
Key Responsibilities:
- Sales & Purchase Records Management:
Track and maintain
accurate records for sales and purchases, collaborating closely with the
back-office operations team.
- General Operations Support:
Provide day-to-day
generalist support and serve as a point-of-contact for both Devin Tech
Operations and our customers.
- Operations Coordination:
Assist internal
teams in establishing and optimizing operational processes across different
sales channels, offices, and inventory points.
- System Management:
Regularly update and
maintain computerized systems for inventory tracking and order processing.
- Customer & Sales Support:
Address and resolve
issues raised by customers or internal sales teams, ensuring high-quality
service and customer satisfaction.
- Order Processing & Shipment:
Process orders
accurately and coordinate shipping logistics, ensuring timely and correct
shipments.
- Tracking Information Management:
Log tracking
information (carrier, dates, tracking numbers) for outgoing shipments.
- Ad Hoc Duties:
Perform other duties
as assigned to support the overall operations of the company.
- Van Driving (if applicable):
Operate a cargo van
to pick up or drop off items as needed.
Why Devin Tech?
At Devin Tech, we value teamwork, innovation, and integrity.
As part of our operations team, you’ll have the opportunity to contribute to
the growth and success of our company, while gaining valuable experience in a
dynamic industry. We offer a supportive work environment, opportunities for
professional growth, and competitive benefits.
Requirements
Required Qualifications:
- High school diploma or equivalent; associate’s or
bachelor’s degree preferred.
- Proven experience in logistics, inventory management, or
operations support (3-4 years preferred).
- Strong organizational skills and attention to detail.
- Ability to communicate effectively with internal teams and
customers.
- Proficiency with computer systems (e.g., MS Office,
inventory management software).
- Ability to handle physical tasks such as unloading
shipments and managing inventory.
- Must be able to drive a cargo van (valid driver’s license
required).
- Comfortable working in a fast-paced, dynamic environment.
Preferred Qualifications:
- Experience in logistics or customer support.
- Knowledge of shipment tracking software and inventory
management tools.
- Strong problem-solving skills with the ability to handle
customer and operational issues.