Front Counter Sales

ABOUT DEVIL MOUNTAINFrom Seedling to Fully GrownDevil Mountain began as a seedling in Northern California in 1995. What began as a wholesale brokerage of horticulture, the company has since opened its own growing grounds and is flourishing by recently expanding into Southern California.Procuring Our GardenAt Devil Mountain, we believe it is our responsibility to provide excellent service, expert product knowledge, and deliver the highest quality plants. Everything we do is about helping our customers succeed. We are committed to stocking, growing, and sourcing the widest variety of plants to the landscape trade while establishing ourselves as the finest wholesale nursery in the country.Our RootsOur employees are our roots. We tend for and produce the highest quality plants, but we also make sure every branch of the company is set up for success. Here at Devil Mountain, we foster a welcoming, rewarding, supportive and positive work environment. We encourage communication at every level and recognize the importance of a healthy work-life balance. We are committed to our employees, and it is our goal to provide career-building skills that will last a lifetime.Blooming FlowersWhy work for Devil Mountain Wholesale Nursery? In August of 2022, Devil Mountain was certified as a “Great Place to Work” by greatplacetowork.com. Over 90% of surveyed employees stated:Felt welcomed when hired.Proud of their work and are happy to tell others where they work.Given all the necessary resources and equipment to do their job successfully.Executives fully embody the best characteristics of the company.BENEFITS OFFERED401(K) with company matching of 4% once eligible. HMO and EPO Health plans with Kaiser and Anthem, employer pays portion of premium. Basic Life Insurance provided by employer. Dental, Vision and other voluntary insurances offered. Vacation, Sick and Holiday pay offered.FRONT COUNTER SALES The primary role of a Front Counter Sales is to provide best-in-class service to both walk-in customers and anyone visiting the nursery for the first time. The successful candidate will utilize excellent customer service skills to assess customer needs and offer appropriate Devil Mountain products and services. This position is based at our sales counter and will welcome and help all customers as needed with placing and picking up orders. This is a full-time position, including occasional Saturday work. Primary Responsibilities:Greet customers as they walk in with a friendly demeanorIntroduce all new customers to our companyProcess walk-in sales transactions for customers at the front counter utilizing our Point of Sale and Inventory software systems.Take customer calls as requiredInteract professionally with all office and field staffCommunicate with yard staff to facilitate assistance with orders and yard materialAssist customers with checking in and checking out for will call orders placed in advanceInstruct customers on proper procedures for hand selecting plants in the field and hand-tagging larger plant materialProvide plant location information to customersAnswer availability, specification questions, and effectively communicate with customers regarding plant materialDemonstrate and communicate a strong understanding and knowledge of the nursery’s inventory, product performance, product mix, and product objectivesWork with sales team to create estimates and provide support as neededAssist with specific company directives and tasks, including physical inventories, sales meetings, company marketing activities, and industry trade events, as neededDetermine wholesale vs. non-wholesale customers for our trade Experience and other requirements:Some experience working in a nursery, in the landscape industry, or a related fieldExperience with Microsoft Office Suite, Point of Sale, inventory management software, etc. Sales and customer service experienceKnowledge of plants and nursery products and/or the landscape industry Ability to manage multiple processes simultaneously and collaborate with customers and colleagues Constant attention to detail and excellent problem-solving skills Exemplary personal character, professionalism, commitment, and work ethic Excellent communication and interpersonal skills Job Specifications:This is an “in office” position, no work from home option available. Must be able to remain in stationary position of either sitting or standing. Extensive typing and 10-key use required. Gross grasping and use of hands and fingers required. Will frequently work in both office and nursery yard and will experience outdoor weather conditions and uneven ground surfaces. Lifting requirement of up to 20 lbs., 20% of the time.

Salary : $22 - $24