Administrative Assistant

Developmental Services, Inc. (DSI)

Job Description

POSITION TITLE: Administrative Assistant (Front Desk)

DIVISION: Administrative

SUPERVISOR: Regional Vice President/VP of Executive Affairs

CLASSIFICATION: Non-Exempt

PURPOSE:

The purpose of this position is to provide employment support to the agency Administration Department as well as to other departments within the agency. Perform clerical and office responsibilities.

KEY AREAS OF RESPONSIBILITY:

• Answer incoming calls in an effective yet courteous manner and screen and transfer to appropriate staff. If necessary, take accurate messages and distribute promptly.

• Greet and direct visitors in a friendly manner and keep record of visitors.

• Conduct brief screening with all visitors to assist with security.

• Use a paging system when necessary.

• Must be capable of using a computer and type at least 30 wpm and be able to access existing files.

• Sort incoming mail and distribute it to the appropriate department.

• Ensure all outgoing mail is stamped and ready to go before leaving for the day.

• Pick up and drop off mail at the Post Office (back-up)

• Transmit outgoing agency fax transmissions and distribute incoming fax transmissions to appropriate staff.

• Provide clerical support to other departments when needed.

• Maintain schedules for use of conference rooms.

• Assist in scanning and uploading documents in digital record systems for all departments (as needed).

• Participate in division support staff meetings as necessary.

• Always ensure confidentiality of client and staff information.

• Send out and/or pick up mail (when needed).

• Other tasks as requested by Managers, etc.

• Attend/request related training as authorized.

QUALIFICATIONS:

• High School diploma or GED required.

• One year of related experience and/or training, preferred.

• Must have excellent oral and written communication skills and maintain confidentiality with sensitive information.

The above statements reflect the general functions of this job and shall not be constructed as a detailed description of all work requirements inherent to the job. The supervisor, as specified above, may elaborate on, or add to the above list if the duties come within the employee's realm of responsibility.