What are the responsibilities and job description for the Regional Product Support Manager (Western U.S.) position at DEVELON | HD Hyundai Infracore North America LLC?
Description
Develon is looking for an experienced Regional Product Support Manager to join our dynamic and growing team!
Who We Are
Develon, headquartered in Suwanee, Georgia, markets the Develon brand of products which includes crawler excavators, wheel excavators, mini excavators, wheel loaders, articulated dump trucks, material handlers, log loaders, and attachments. With more than 160 equipment dealer locations in North America, Develon is known for its unmatched dedication to service, customer uptime, and durable, reliable products. We are working to achieve a ‘Global Leader in Infrastructure Solutions’ by improving products, technology, and business.
We are proud of our products, people, cultural diversity, and professionalism within a national and global framework! Powered by innovation!
For more information on Develon products, visit na.develon-ce.com.
What You'll Do
Supervise and manage an assigned group of District Product Support Managers. Responsible for the profitable revenue growth of the company’s parts and service business with the Develon network of dealers in North America. Responsible for technical assistance for assigned dealer regions.
Manage a team of District Product Support Managers
- Conduct performance evaluations, interviews, hiring, training, and development for the DPSM team.
- Mentor and provide front-line support for the team.
Guide parts and service growth for dealers in assigned regions.
- Track incremental parts and service growth
- Administer and control budget
- Manage commercial policy budget,
- Minimize the risk associated with dealer and customer issues
Additional projects and responsibilities as assigned to best support team and company initiatives.
What We Offer
- Competitive Compensation and Benefits Program
- Health, Dental, and Vision
- Generous Company 401(k) Match
- Free Telehealth Benefits
- Voluntary Supplemental Programs
- Career and Skill Development Support
- Make a direct impact on the success of the organization
Requirements
What You'll Need to be Successful
- Education Required: Bachelor’s degree strongly preferred
- Experience Required: 5-10 years
- Travel Required: 75% or more
- Electrical, Hydraulics, Diesel Engines, Emissions, Troubleshooting & Diagnostics
- Technical background
- Interpersonal skills
- Goal-oriented
- Must have assertive negotiation skills with a demonstrated ability to persuade
HD Hyundai Infracore North America, LLC. is committed to a diverse workforce and is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 404-354-4094. The Company's hiring location is Suwanee in GA.