What are the responsibilities and job description for the Help Desk Support (Entra ID) position at DevCare Solutions?
Qualifications
Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).
Experience working with customers across all levels of technological proficiency.
Experience in the support of computers, the use of applicable programs and systems (such as Microsoft Office Suite, Windows 10, and Adobe products), and troubleshooting information systems
Experience with Active Directory
Experience with cloud platforms and technologies like Microsoft Azure
A strong desire to grow and advance within an organization with an opportunistic landscape