What are the responsibilities and job description for the Bilingual Customer Support position at DevCare Solutions?
Qualifications
Must be bilingual in Spanish
Candidates will be calling to check in on those customers who are behind in payments – determine the situation they are in and take action: example - whether the customer is moved to the home saver group or whether it is decided to set up a payment plan.
- Phone-based/ desk-based job: 8 hours a day
- Rigid schedule to ensure coverage: scheduled lunch and breaks
- Customer service is key