What are the responsibilities and job description for the Trainer and Dealer Manager position at DEUTZ Corporation?
Location: DPSC - St. Louis, MO
Working Hours
DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.
Job Summary
Job Code: 60014085 Job Title: Trainer & Dealer Manager
FLSA Status: Reports to: Regional Director Power Center Operations
Position Summary
The Trainer and Dealer Manager will administer DEUTZ programs and policies professionally and proactively (trained personnel, warranty claims, and dealer development activities). The Trainer and Dealer Manager will ensure a quality infrastructure (DPCs, OEMs, Master Dealers, and Dealers) exists to sell/support DEUTZ products (engines & parts). The ideal candidate must encourage the DPCs, Master Dealers, Dealers, and OEMs to be the best possible representatives of DEUTZ products and have a professional background and experience. The Trainer and Dealer Manager must be dedicated to achieving operational excellence with a genuine interest in helping DEUTZ succeed to take the business to the next level of growth.
Essential Duties And Responsibilities
Represent DEUTZ products.
Focus on the service operations liaison between DEUTZ Corp, DPC’s, OEM’s and dealers in your A.O.R.
Work with DPC Branch Manager to process /initiate/encourage Service Dealer sign-up, set-up, evaluation, and approval.
Liaison with DPC Management to ensure that other warranty-related issues are properly administered and processed. (Warranty documentation, prompt inspection of failed parts and engines, failure reports). This activity could include negotiation on product-related matters (goodwill, retrofits, updates, campaigns).
Report field activities and gather/refine ideas on how to improve DEUTZ products and policies.
Train and assist in the technical training of personnel at DPC’s, OEM’s, Master Dealers, Dealers and Rental companies, and End Users.
Handle all administrative issues in a business-like manner, including call reports, itineraries, expense reports, budgets, forecasts and requests from others for action or information.
Pursue knowledge about our business, our products, our markets, and the customers we serve. Education is an ongoing process.
Possess professional product knowledge/financial fundamentals.
Other duties as assigned.
Other Qualifications
Strong multi-tasking skills with the ability to manage a territory and handle multiple tasks efficiently.
Logical problem-solving skills with the ability to identify and offer systematic approaches to solving complex problems.
Strong interpersonal & communication skills with the ability to consult and communicate clearly and concisely with team members, project sponsors, and stakeholders regularly with input and feedback on the project's progress.
Strong leadership skills with the ability to foster teamwork and collaboration while providing guidance and motivating team members to achieve their goals.
Supervisory Responsibility
Individual Contributor
Travel Requirements
Anticipated domestic and international travel is approximately 50% or more depending on business needs.
Minimum Requirements
Bachelor’s degree or equivalent technical experience.
Excellent verbal and presentation-based communication skills.
Self-starter with the desire to grow both on the business and personal side.
Computer skills (working knowledge of MS Office, Word, Excel, PowerPoint, Salesforce, etc.).
Valid driver’s license with a clean driving record and ability to operate a company vehicle.
Ability and willingness to travel.
Preferred Requirements
Sales experience is a plus but not required.
Physical Requirements
This job involves a great deal of travel that is accomplished by flight on commercial airlines and driving
Requires visits to shops and exposure to running diesel engines & equipment.
Some exposure to diesel fuel, lubricants, and anti-freeze agents.
EEO Statement
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion.
Working Hours
DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.
Job Summary
Job Code: 60014085 Job Title: Trainer & Dealer Manager
FLSA Status: Reports to: Regional Director Power Center Operations
Position Summary
The Trainer and Dealer Manager will administer DEUTZ programs and policies professionally and proactively (trained personnel, warranty claims, and dealer development activities). The Trainer and Dealer Manager will ensure a quality infrastructure (DPCs, OEMs, Master Dealers, and Dealers) exists to sell/support DEUTZ products (engines & parts). The ideal candidate must encourage the DPCs, Master Dealers, Dealers, and OEMs to be the best possible representatives of DEUTZ products and have a professional background and experience. The Trainer and Dealer Manager must be dedicated to achieving operational excellence with a genuine interest in helping DEUTZ succeed to take the business to the next level of growth.
Essential Duties And Responsibilities
Represent DEUTZ products.
Focus on the service operations liaison between DEUTZ Corp, DPC’s, OEM’s and dealers in your A.O.R.
Work with DPC Branch Manager to process /initiate/encourage Service Dealer sign-up, set-up, evaluation, and approval.
Liaison with DPC Management to ensure that other warranty-related issues are properly administered and processed. (Warranty documentation, prompt inspection of failed parts and engines, failure reports). This activity could include negotiation on product-related matters (goodwill, retrofits, updates, campaigns).
Report field activities and gather/refine ideas on how to improve DEUTZ products and policies.
Train and assist in the technical training of personnel at DPC’s, OEM’s, Master Dealers, Dealers and Rental companies, and End Users.
Handle all administrative issues in a business-like manner, including call reports, itineraries, expense reports, budgets, forecasts and requests from others for action or information.
Pursue knowledge about our business, our products, our markets, and the customers we serve. Education is an ongoing process.
Possess professional product knowledge/financial fundamentals.
Other duties as assigned.
Other Qualifications
Strong multi-tasking skills with the ability to manage a territory and handle multiple tasks efficiently.
Logical problem-solving skills with the ability to identify and offer systematic approaches to solving complex problems.
Strong interpersonal & communication skills with the ability to consult and communicate clearly and concisely with team members, project sponsors, and stakeholders regularly with input and feedback on the project's progress.
Strong leadership skills with the ability to foster teamwork and collaboration while providing guidance and motivating team members to achieve their goals.
Supervisory Responsibility
Individual Contributor
Travel Requirements
Anticipated domestic and international travel is approximately 50% or more depending on business needs.
Minimum Requirements
Bachelor’s degree or equivalent technical experience.
Excellent verbal and presentation-based communication skills.
Self-starter with the desire to grow both on the business and personal side.
Computer skills (working knowledge of MS Office, Word, Excel, PowerPoint, Salesforce, etc.).
Valid driver’s license with a clean driving record and ability to operate a company vehicle.
Ability and willingness to travel.
Preferred Requirements
Sales experience is a plus but not required.
Physical Requirements
This job involves a great deal of travel that is accomplished by flight on commercial airlines and driving
Requires visits to shops and exposure to running diesel engines & equipment.
Some exposure to diesel fuel, lubricants, and anti-freeze agents.
EEO Statement
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion.