Regional Director of Power Center Operations

Location: Remote-GA

Working Hours

DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.

Job Summary

The Regional Director of Operations is responsible for leading and optimizing the performance of multiple Deutz Power Center (DPC) branches within a defined geographic region. This role oversees service, parts, field operations, and customer delivery in a whole-machine service model, supporting a diverse portfolio of OEM equipment including Aerial Work Platforms (AWP), telehandlers, and a broad range of light and heavy construction equipment used primarily in the rental and construction markets.

The position drives operational excellence, financial performance, safety, and customer satisfaction while ensuring consistent execution of company standards across all locations.

Essential Duties And Responsibilities

Provide strategic and day-to-day leadership across multiple DPC branch locations

Drive consistency and execution in service operations, including shop, field service, and mobile repair teams

Ensure efficient workflow, technician productivity, and asset utilization across all branches

Standardize processes for diagnostics, repair quality, turnaround times, and service delivery

Leverage technology platforms including Microsoft Office Suite, SAP, and telematics systems to monitor branch performance, streamline workflows, and drive data-informed operational decisions across all locations.

Own full regional P&L, including service revenue, parts and labor sales, labor efficiency, and cost control

Set and achieve revenue, margin, and profitability targets

Monitor KPIs such as:

• Technician utilization & efficiency
• Billable labor hours
• Labor gross margin
• Service cycle times
• Develop and execute annual budgets and forecasts
• Strengthen and grow relationships with key customers in the rental, construction, and equipment dealer sectors
• Partner with sales teams to grow service contracts, preventative maintenance programs, and repair volume
• Ensure exceptional customer experience, rapid response times, and high equipment uptime
• Drive and support expansion of Deutz service capabilities across represented equipment brands
• Ensure technical competency across a range of OEM products supported within branches
• Drive training programs to maintain certifications and expertise across multiple equipment platforms
• Promote a “whole-machine” service approach—engines, power systems, and complete equipment solutions
  
  

Other Qualifications

• Excellent communication skills, both oral and written, with the ability to work with multiple departments and personalities.
• Exceptional attention to detail and follow-through under tight timelines and pressured situations
• Outstanding priority management, time management, and organizational skills
• Ability to self-start and work without close supervision, understand what needs to be done, and take the required actions.
• Capable of analyzing data and interpreting the results to drive solutions.
• A high-energy, results-driven individual that is process oriented with the ability to implement continuous improvement initiatives.
• Lead, coach, and develop Branch Managers, Service Managers, and frontline supervisors
• Build high-performing teams focused on accountability, safety, and continuous improvement
• Drive workforce planning, recruitment, and technician retention strategies
• Foster a culture of operational discipline, customer focus, and collaboration
• Oversee all aspects of performance management including regular performance reviews, goal setting, and when necessary, the administration of Performance Improvement Plans (PIPs) and disciplinary processes in alignment with company policy and HR guidelines.
• Develop and maintain a regional succession plan by identifying high-potential employees, creating individualized development pathways, and building a pipeline of future Branch Managers, Service Managers, and operational leaders to support long-term company growth.
• Champion safety as a core value across all operations
• Ensure compliance with OSHA, environmental regulations, and company policies
• Drive continuous improvement in safety metrics and incident reduction
• Identify and implement process improvements, lean initiatives, and operational best practices
• Leverage data and reporting tools to optimize decision-making and performance
• Align regional operations with corporate strategy and growth initiatives
  
  

Supervisory Responsibility

• Leads a team
  
  

Travel Requirements

• Anticipate up to 70% domestic travel, based on business needs.
  
  

Minimum Requirements

• 10 years of operations leadership in equipment service, heavy equipment, rental, or power systems industries
• Proven experience managing multi-location service operations
• Strong financial acumen with P&L responsibility
• Deep understanding of service operations (shop, field service, parts integration)
• Experience supporting rental fleets or construction equipment service environments
  
  

Preferred Requirements

• Familiarity with multi-OEM service environments
• Experience with diesel/gas engines, power generation, or industrial equipment platforms
• Background in organizations with strong service metrics and KPI-driven management
• Bachelor's degree in Business, Engineering, or a related field preferred; however, candidates with equivalent hands-on industry experience in equipment service, power systems, or construction operations are strongly encouraged to apply
  
  

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.
  
  

EEO Statement

DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion.